Jigsaw Ransomware (.fun) Virus Removal

Jigsaw is a Ransomware virus that tends to encrypt all stored data on target computer. It gives no options to its victims except for paying a certain amount of money which basically stand as the ransom, in order to retrieve all encrypted files.

Threat Summary

Threat: Jigsaw
Type: Ransomware
Brief Description: This ransom virus encrypts selected files on the computer and prompt user to pay for decryption key.
Aliases: Ransom.Jigsaw, Ransom: MSIL/JigsawLocker


Jigsaw is a ransom type virus which also known as .Fun virus .Jigsaw malware do encrypt audios, videos, documents, and other personal files on infected PC. It renamed all encrypted files by adding .fun, .kkk, .gws, .btc, .afd, or .paybtcs extension. Then a ransom message appears on your desktop window.

Ransom message states that your files have been encrypted. To decrypt it, you have to enter the unique code. The only way to have this decryption code is to pay for $150 through Bitcoins. Jigsaw victims were advised to settle the demand within 24 hours. It sets a timer and each time it reaches 60 minutes, one file will be deleted. In 72 hours and no payment was made, then all left files will be deleted.

Jigsaw virus was made with intent to collect money from its victims. Like all other rasomware virus, they just promised that they will do decrypt your files after payment was made. This is in fact part of Jigsaw virus tactic, so as to convince you to pay the ransom. We highly advised not to deal with them. Paying the ransom is not the key to bring your files back. Please be mindful that even if you gave their demand, at the end of the day, your files are still encrypted.

Luckily, decrypting compromised files now is possible even without paying the ransom. Malware experts developed a tool that enables to decrypt all encrypted files by Jigsaw.

To avoid computer issues like Jigsaw virus, never dare to open an email it if it came from unknown sources. Jigsaw virus often spread as malicious email attachment. Be very watchful when installing free downloads. Cyber crooks also use this method to easily spread Jigsaw. Most importantly, choose a reliable anti-malware program that capable to detect virus like Jigsaw.


Procedures to Remove Jigsaw

Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove Jigsaw Ransomware (.fun) Virus Removal by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.


Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.


- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.


2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove Jigsaw files with MalwareBytes Anti-Malware

To remove Jigsaw, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run Microsoft Safety Scanner to remove Jigsaw components.

MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.

Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.

To use this tool in removing Jigsaw, please follow this procedure.

1. Download Microsoft Safety Scanner from official web site. Click on the button below.

Download Safety Scanner

2. Save the file to a convenient location such as Desktop.

3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.

MS Safety Scanner Icon

4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.

Run as administrator

5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.

6. Select on Full scan to entire the system and detect any presence of Jigsaw. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.

Full Scan

7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of Jigsaw and other malware, the tool removes them automatically.

8. Click on Finish button to close the tool.

Recover Jigsaw Encrypted Files

Jigsaw Decryption Tool

This guide provides simple procedures and free tool to decrypt Jigsaw infected files.

1. Start by clicking the download button below. This will allow you to download Trend Micro Ransomware File Decryptor.

Download Tool

2. After downloading, unzip the file and launch RansomwareFileDecryptor.

3. The tool will display End User License Agreement. You must accept it in order to proceed.

Terms and Conditions

4. After you agree with the EULA, the tool will open to main graphical user interface (GUI).

Ransomware File Decryptor

5. Next, click on Select button to choose ransomware type from the list.

Select Jigsaw

6. Select Jigsaw ransomware and then, click OK to continue.

7. On next window, click on Select and Decrypt button.

Decrypt Jigsaw

8. Please choose the folder encrypted by Jigsaw ransomware. The tool will scan the submitted folder then do necessary actions to decrypt infected files.

RFD Scanning

Time duration to decrypt Jigsaw files may vary on type of ransomware and volume of files submitted for decryption. Please be patient during the process.

Use ShadowExplorer to Recover Files

Recovering Jigsaw encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.

1. Download the most recent version of ShadowExplorer from their official website. Click the button below.

Download ShadowExplorer

2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.

Click Icon

3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.

Select Drive

4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the Jigsaw infection.

5. Right-click on the folder you wish to restore. Then, click on Export.

Export Files

6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.

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