|Brief Description:||This ransom virus encrypts selected files on the computer and prompt user to pay for decryption key.|
.zzzzz file extension is the most recent variant of Locky ransomware. This is a highly risky ransom virus that encrypts victim’s files and demand for a ransom to decrypt it. All encrypted files were renamed to [8_random_characters]-[4_random_characters]-[4_random_characters]-[4_random_characters]-[12_random_characters].zzzzz. Then it replaces the background of victims desktop into a ransom note.
.zzzzz extension virus states that all your files are encrypted. In order to decrypt your files, you have to pay a certain amount of money through Bitcoins currency. .zzzzz claims that retrieving your files is mere possible with the private key. Yet, the only way to get the private key is to pay the ransom. The exact amount of ransom was not revealed yet, but most likely the amount is closely the same with its previous variants. .thor, .odin, and .aesir were all demanding for 3 Bitcoins.
.zzzzz advised victims to download and run Tor browser to process payment and files restoration. However, even if you follow and give their demand, still, you have no assurance that they will send you back the private key. Remember that all they need is your money. They might just ask you for a higher amount, and yet, your files are still encrypted.
Please be warned that .zzzzz virus is merely created to extort money from its victims. Paying the ransom will just add to cyber crook success in this unlikely business. Do never gamble your money with them. They already hold your data and you can do nothing about it. Your backup resources would be the best way now to retrieve your locked files. What you can do now to save your computer from further attack is to remove .zzzzz malware.
Procedures to Remove .zzzzz
Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.
Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program
1. First, we will try to remove How to Remove .zzzzz Ransomware Virus by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.
Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)
- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.
Start Windows 8 in Safe Mode with Networking
- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.
- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.
2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.
3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.
Procedure 2: Scan and remove .zzzzz files with MalwareBytes Anti-Malware
To remove .zzzzz, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.
1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed, MBAM will launch.
4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.
5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.
Procedure 3: Run Microsoft Safety Scanner to remove .zzzzz components.
MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.
Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.
To use this tool in removing .zzzzz, please follow this procedure.
1. Download Microsoft Safety Scanner from official web site. Click on the button below.
2. Save the file to a convenient location such as Desktop.
3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.
4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.
5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.
6. Select on Full scan to entire the system and detect any presence of .zzzzz. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.
7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of .zzzzz and other malware, the tool removes them automatically.
8. Click on Finish button to close the tool.
Recover .zzzzz Encrypted Files
.zzzzz Decryption ToolAt this time, there is no definite way to decrypt files encrypted by .zzzzz. We are waiting for decryption tool from various computer security developers. You will see update on this area as soon as .zzzzz decryptor was made available.
Use ShadowExplorer to Recover Files
Recovering .zzzzz encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.
1. Download the most recent version of ShadowExplorer from their official website. Click the button below.
2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.
3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.
4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the .zzzzz infection.
5. Right-click on the folder you wish to restore. Then, click on Export.
6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.