Remove W32.Imsolk.B@mm

Threat Summary

Threat: W32.Imsolk.B@mm
Type: Worm
Brief Description: This is a mass-mailing worm that may also spread via removable media drives.
Alias: W32/Autorun-BHO, W32/VBMania@MM, WORM_MEYLME.B
Source: View on Symantec website

Description

W32.Imsolk.B@mm is a worm discovered to utilized victims computer to mass-mail itself and spread quickly from this technique. Normally, the worm sends the copy of the code via spam email messages with subjects ‘Here you have’ or ‘Just for you’. Contents of the message varies from documents to photos that sender asked you to open. On other instances, it may insert free download of movies and programs as a message. Links contained within the email may lead you to a malware web site when clicked.

Removable drives and mapped drives are also used as a distribution channel of W32.Imsolk.B@mm. It can copy codes into these drives without a notice. Registry entries and autorun.inf file will be added to the system to execute the worm automatically on each Windows start-up. Your anti-virus program may not be aware of the W32.Imsolk.B@mm activities dues to its technique in concealing the presence. In fact, this threat can end security process related to anti-virus and firewall, making them unresponsive.

W32.Imsolk.B@mm also downloads other malware after establishing a connection to a server. It fetches viruses or Trojans that will execute another payload. The connection may also be used by the worm to update its component making it more harmful to your system.

Lastly, W32.Imsolk.B@mm disrupts Internet browsing by replacing the original Windows Hosts file with an altered one. Any web site you try to visit will be redirected to predefined web pages. Most of the web pages provided by the worm are malicious. Next, it gathers email addresses from the infected computer and sends a copy of W32.Imsolk.B@mm.

What are the symptoms of W32.Imsolk.B@mm infection?

W32.Imsolk.B@mm

It will modify Windows Registry and add the following entries:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\”Shell” = “Explorer.exe C:\WINDOWS\csrss.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_aVP32.ExE\”Debugger” = “csrss.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_aVPCC.ExE\”Debugger” = “csrss.exe”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_aVPM.ExE\”Debugger” = “csrss.exe”
…Plus many more registry entries so that it runs when the target files are executed.

The threat will drop the following malicious files:
%Windir%\csrss.exe
%Windir%\system\updates.exe
%Windir%\ff.exe
%Windir%\gc.exe
%Windir%\ie.exe
%Windir%\im.exe
%Windir%\op.exe
%Windir%\pspv.exe
%Windir%\rd.exe
%Windir%\tryme1.exe
%System%\SendEmail.dll

Special Removal Guide for W32.Imsolk.B@mm

Download and save FixImsolkB.exe. This tool is from Symantec
– Reboot computer into Safe Mode.
– Double-click the removal tool executable file to begin.
– Click Start to begin the removal process, and then allow the tool to run. When the tool has finished running, The tool will report the results of the operation.
– Restart the computer.
– Run the removal tool again to ensure that the system is clean.

Procedures to Remove W32.Imsolk.B@mm

Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. When troubleshooting a PC, one common step is to boot operating system into Safe Mode with Networking. The same approach will be used in the removal of W32.Imsolk.B@mm. Please execute instructions based on your Windows OS version.

Start Windows 8 / Windows 10 in Safe Mode with Networking

- Close all running programs on your computer because we will need to restart Windows on this procedure.
- Press and Hold Shift key on your keyboard while clicking on Restart.
- You will then be presented with Troubleshooting Options.
- Click on Troubleshoot icon.
- Then, Click on Advanced Options icon.
- Select Startup Settings icon and then, Click on Restart button.
- When Windows restarts, it will prompt to choose number from the list of options. Press the number on your keyboard that corresponds to Safe Mode with Networking, commonly number 5.
- Once in Safe Mode, please proceed to the next step which is running a virus scan on the computer.

Start in Safe Mode with Networking (Windows XP / Vista / 7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

2. Once your Windows is running in Safe Mode, open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove W32.Imsolk.B@mm files with MalwareBytes Anti-Malware

To remove W32.Imsolk.B@mm, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run extra scan with Junkware Removal Tool

To make sure that no more malicious files linked to W32.Imsolk.B@mm are inside the computer, we must run another effective scanner. This time, use Junkware Removal Tool. No installation is necessary with this tool.

Download JRT

1. Click the button above to start the download process. Save the file to your preferred location.

2. Junkware Removal Tool will close all running applications later. So, before executing the file, please Bookmark or Print this page. And then, close all programs.

3. Double-click the JRT.exe file to initiate the tool.

4. It will prompt you to "Press any key to continue."

JRT Scanner

5. Junkware Removal Tool will create a Restore Point and proceed with the scan. Please wait for the scan process to finish.

6. After scanning the computer, JRT will open a Notepad containing scan logs. It may have not find W32.Imsolk.B@mm relevant entities, but it will surely delete any malicious items not found in the previous scans.

Procedure 4: Reset Affected Internet Browser

Reset browser settings of Google Chrome:

1. Open Google Chrome browser.

2. In the address bar, type this: chrome://settings/ and then, press Enter.

3. Navigate at the end of the page and click on Show advanced settings.

4. At the bottom of the page, click on Reset settings to remove all changes made by W32.Imsolk.B@mm.

Reset Google Chrome

Reset Internet Explorer Settings:

1. Open Internet Explorer software.

2. Navigate to top menu and click Tools > Internet Options.

3. On Internet Options window, select Advanced tab.

4. In order to reverse modifications caused by W32.Imsolk.B@mm, click on Reset button to bring back Internet Explorer's settings to their default condition.

Internet Explorer

Reset Firefox to its default state:

1. Open Mozilla Firefox program.

2. Navigate to top menu and Open Help Menu. Then, select on Troubleshooting Information.

3. Click on Refresh Firefox button to erase the effect of W32.Imsolk.B@mm.

Reset Firefox

Procedure 5: Run Qualys Online Browser Check

Qualys Browser Check performs a security examination on your browser including installed plug-ins and add-ons. At the end of the scan, this tool will recommend on what to remove and give you steps to resolve any vulnerabilities found on the browser.

1. Open Internet browser application that is affected by W32.Imsolk.B@mm.
2. Click Here to visit Qualys Browser Check web site.
3. Next, click on "Scan without installing lugin" link.

Online Browser Check

4. Click on Scan Now button to check and remove W32.Imsolk.B@mm and any other malicious add-ons and extensions. You must read and accept "Service User Agreement" to continue.
5. After the scan, you will be presented with Browser Check Summary. Fix any issues and follow the recommendation on the result.

Protect your PC from W32.Imsolk.B@mm or Similar Attack

Turn On Safe Browsing Features

Google Chrome's Protection from Dangerous Sites

With Google Chrome's Dangerous Site Protection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious, thus, you can prevent W32.Imsolk.B@mm infection. To enable protection from dangerous sites, please do these steps:

1. Open Google Chrome.

2. In the address bar, type this: chrome://settings/ and then, Press Enter.

3. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.

4. Locate Privacy section and mark 'Protect you and your device from dangerous sites'.

Chrome Security Settings

5. Please restart Google Chrome. New settings keep your browser safe while surfing the web.

SEE MORE : Enable Google Chrome's protection from dangerous sites

Internet Explorer - Activate SmartScreen Filter

Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious programs including W32.Imsolk.B@mm. To turn on SmartScreen Filter, follow these steps:

1. Please open Internet Explorer.

2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.

3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.

IE SmartScreen Filter

4. Please restart Internet Explorer.

SEE MORE : Comprehensive steps to activate SmartScreen Filter

Mozilla Firefox - Block Attack Sites and Web Forgeries

Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats such as W32.Imsolk.B@mm. To help you keep safe while browsing the Internet using Firefox, please follow this guide:

1. Open Mozilla Firefox browser.

2. On top menu, click on Open Menu. Then select Options from the list.

3. Select Security and put a check mark on the following items:

  • Warn me when sites try to install add-ons
  • Block reported attack sites
  • Block reported web forgeries

Firefox Security Settings

Edge Browser - SmartScreen Filter

SmartScreen filter is a built-in feature in Microsoft Edge browser that can help you deter malicious programs such as W32.Imsolk.B@mm. It can block malicious web sites and downloads.

1. Open Microsoft Edge browser.

2. Click on More Actions button located at top right corner of the screen.

3. Select Settings from the drop-down list.

4. Under Settings menu, go to Advanced Settings section and click on View Advanced Settings.

5. Scroll down to "help protect my PC from malicious sites and downloads with SmartScreen Filter". Turn it to ON.

6.You may now restart Microsoft Edge browser.

Edge SmartScreen Filter

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