Windows Custom Safety
You should not install a program called Windows Custom Safety. It is a malware that will seek your attention and advise the installation of the program. It keeps on pressuring user that a license version is needed in order to protect the PC and remove threats. There are instances that Windows Custom Safety will block all your files and state that it is infected when you try to run it. The malware may also render the antivirus program on your computer useless. There will be no reaction once you run the software.
If you still don’t know, Windows Custom Safety enters your computer through security breaches. Every software that is present on your PC has this weakness. Trojans will exploit this fault to gain an access into your machine and then it will communicate to a remote PC and download the fake antivirus software. Keeping your software updated is necessary in order to patch this fault and avoid the Trojan from entering your computer.
Whenever you got infected with fake security product such as Windows Custom Safety, remember that purchasing its registration key will not solve the problem. Instead, you need to scan the computer with real anti-malware program to delete every pieces of the malware. Listed on the guide below are free removal tools that can help remove Windows Custom Safety from an infected computer.
What are the Symptoms of Windows Custom Safety Infection?
Here is a screenshot image of the rogue program when it begins to scan the computer.
It will modify Windows Registry and add the following entries:
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings “WarnOnHTTPSToHTTPRedirect” = 0
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegedit” = 0
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegistryTools” = 0
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableTaskMgr” = 0
HKCU\Software\Microsoft\Windows\CurrentVersion\Settings “net” = “u_2012-5-24_6″
HKCU\Software\Microsoft\Windows\CurrentVersion\Settings “UID” = “kuwtyplqai”
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\advxdwin.exe
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\SafetyKeeper.exe
The threat will drop the following malicious files:
%AppData%\Protector-[random 3 characters].exe
%AppData%\Protector-[random 4 characters].exe
%CommonStartMenu%\Programs\Windows Custom Safety.lnk
%Desktop%\Windows Custom Safety.lnk
Follow these Procedures to Remove Windows Custom Safety
Procedure 1: Manual Removal
For users with technical skills in dealing with computer problems, executing this manual removal is enough to stop the malware. However, we highly recommend running anti-malware scan to remove other hidden files. For users who are not tech-savvy, you must skip this step. Start on Procedure 2 and proceed onwards. Automatic removal takes longer to accomplish but is less difficult to execute.
1. Restart your computer in Safe Mode with Networking
- After turning On the power of the computer, just before Windows start, press F8.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.
2. Remove Registry entries that the threat added. You MUST BACKUP YOUR REGISTRY FIRST. See how.
- Click Start > Run. You can also press [Windows Key]+[R] on keyboard to run 'Open' command.
- Type in the field, regedit.
- Navigate and look for the registry entries mentioned above and delete if present.
3. Delete malicious files that the threat added:
- Base on the given location above, browse and delete the file.
- If no location is given, click Start>Search> and search for the files.
- If cannot be deleted, press Ctrl+Alt+Del to access Task Manager, see if the file is running in the process. If it is, select the file and click End Process. Perform file delete again.
4. Scan computer with Antivirus Program
- Update antivirus program.
- Scan computer and delete all detected threats.
Procedure 2: Scan and remove Windows Custom Safety files with MalwareBytes Anti-Malware
To remove Windows Custom Safety, download Malwarebytes Anti-Malware by clicking on the button below. This tool is effective in getting rid of Trojans, viruses and malware.
1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed. The tool will launch.
4. Thoroughly scan the computer and remove all threats detected by this anti-malware program.
Procedure 3: Run TrendMicro's Fake Antivirus Remover (ATTK) to check and delete any remnants of Windows Custom Safety.
As an added help to remove Windows Custom Safety, you can scan the computer with Fake Antivirus Removal Tool. This software is provided and distributed by TrendMicro. Follow this procedure to run a scan with this tool.
1. Download the package by clicking on the button below. This will launch a new browser window that contains further details about the tool.
2. Save the file to a location on your hard drive.
3. Browse for the location of the file and double-click to run. If you are using Windows Vista or Windows 7, right-click on extracted file attk_far_gui.exe and click on Run as Administrator.
4. When program launch, it will run a command prompt to initialize, prepare components, and update the program.
5. Next it will open the graphical user interface (GUI) of Anti-Threat Toolkit.
6. Click on Scan Now. This operation will scan all Windows Custom Safety files and processes in your computer and display a list of result for possible Fake Antivirus program and malware that needs to be removed.
7. Tick all items that are detected by the program, and then click Clean. The tool will start removing Windows Custom Safety components from the computer.
8. If it asked you to restart Windows, please do so.
Protect your PC from Windows Custom Safety or Similar Attack
Turn On Safe Browsing Features
Internet Explorer - Activate SmartScreen Filter
Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious files online. To turn on SmartScreen Filter, follow these steps:
1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.
4. Please restart Internet Explorer.
Google Chrome's Enable Phishing and Malware Protection
With Google Chrome's Phishing and Malware Detection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious. To enable Phishing and Malware Protection, please do these steps:
1. Open Google Chrome.
2. Click on the Customize and control Google Chrome (3-Bars Icon) located on top right corner of the browser.
3. Select Settings from the drop-down list.
4. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
5. Locate Privacy section and mark 'Enable phishing and malware protection'.
6. Please restart Google Chrome. New settings keep your browser safe while surfing the web.
Mozilla Firefox - Block Attack Sites and Web Forgeries
Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats on the computer. To help you keep safe while browsing the Internet using Firefox, please follow this guide:
1. Open Mozilla Firefox browser.
2. On top menu, click on Tools. Then select Options from the list.
3. Select Security and put a check mark on the following items:
- Warn me when sites try to install add-ons
- Block reported attack sites
- Block reported web forgeries