Smart HDD was referred to as another bogus Windows hard disk optimization program. Sometimes tagged as Smart Repair virus, this software can be dropped and installed on the computer without user’s permission. On some instances, user installs it while disguising as a valid anti-virus program from online virus scanner web sites. Once inside the computer, Smart HDD will initiate a local PC Performance and Stability Analysis. It will produce fake results attempting to deceive users on the status of the local drive. A bunch of fake warnings will be produces as another scare tactics. This malware will declare critical errors and other false alert including the following pop-up messages:
Windows Disk Diagnostics
Windows detected a hard disk error.
A problem with the hard drive sectors has been detected. It is recommended to download the following certified software to fix the detected hard drive problems. Do you want to download recommended software?
Windows Disk Diagnostics will scan the system to identify performance problems.
Start or Cancel
These are just some of the dozens of fake alerts being used by Smart HDD. Clicking on any of these signs will simulate a hard drive scan and state that problems are found. As you can see, it will try to make you believe that computer is experiencing troubles and a licensed version of the rogue application is required to fix it. In reverse, you must remove Smart HDD at once. Only a legitimate copy of anti-malware application can get rid of potentially unwanted program such as this one.
|Aliases||S.M.A.R.T. HDD, SMART Recovery|
|OS Affected||Windows XP, Windows Vista, Windows 7|
What are the Symptoms of Smart HDD Infection?
It will modify Windows Registry and add the following entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “(random characters)”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “(random characters).exe”
The threat will drop the following malicious files:
%UserProfile%\Start Menu\Programs\Smart HDD\Smart HDD.lnk
%UserProfile%\Start Menu\Programs\Smart HDD\Uninstall Smart HDD.lnk
Follow these Procedures to Remove Smart HDD
Procedure 1: Activate Smart HDD and run virus scan
For users with technical skills in dealing with computer problems, executing this manual removal is enough to stop the malware. However, we highly recommend running anti-malware scan to remove other hidden files. For users who are not tech-savvy, you must skip this step. Start on Procedure 2 and proceed onwards. Automatic removal takes longer to accomplish but is less difficult to execute.
1. Please use the serial code below to activate Smart HDD.
Once the rogue program has activated, you will regain access to Internet and needed tools like task manager and registry editor. Keep in mind that entering this code will not remove the malware. This step will just reverse all changes the rogue software has made to the computer.
Serial Code: 15801587234612645205224631045976
2. Next, we will try to remove Smart HDD by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.
Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)
- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.
Start Windows 8 in Safe Mode with Networking
- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.
- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.
3. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.
4. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.
Procedure 2: Scan and remove Smart HDD files with MalwareBytes Anti-Malware
To remove Smart HDD, download Malwarebytes Anti-Malware by clicking on the button below. This tool is effective in getting rid of Trojans, viruses and malware.
1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed. The tool will launch.
4. Thoroughly scan the computer and remove all threats detected by this anti-malware program.
Procedure 3: Run TrendMicro's Fake Antivirus Remover (ATTK) to check and delete any remnants of Smart HDD.
As an added help to remove Smart HDD, you can scan the computer with Fake Antivirus Removal Tool. This software is provided and distributed by TrendMicro. Follow this procedure to run a scan with this tool.
1. Download the package by clicking on the button below. This will launch a new browser window that contains further details about the tool.
2. Save the file to a location on your hard drive.
3. Browse for the location of the file and double-click to run. If you are using Windows Vista or Windows 7, right-click on extracted file supportcustomizedpackage and click on Run as Administrator.
4. When program launch, it will run a command prompt to initialize, prepare components, and update the program.
5. Next it will open the graphical user interface (GUI) of Anti-Threat Toolkit.
6. Click on Scan Now. This operation will scan all Smart HDD files and processes in your computer and display a list of result for possible Fake Antivirus program and malware that needs to be removed.
7. Tick all items that are detected by the program, and then click Clean. The tool will start removing Smart HDD components from the computer.
8. If it asked you to restart Windows, please do so.
Procedure 4: Remove Rootkit Trojan with Avast aswMBR
A Trojan often drops malware using an advance technology known as rootkit. It hides the installation of Smart HDD from your anti-virus program and injects malicious code to running Windows processes. To complete the clean-up process, you also need to scan and remove rootkit Trojan.
1. Download aswMBR from Avast server. Save it to your computer.
2. Double-click on the file aswMBR.exe to run the program.
3. If it prompts you to download the latest Avast! virus definition, please click Yes. This is necessary to identify most recent version of the Trojan as well as hidden files of Smart HDD.
4. Click on Scan button to start checking your computer for presence of rootkit Trojan and other viruses. It will display a message "Scan finished successfully" when done.
5. Click Fix or FixMBR to start removing infection. If aswMBR contains the latest Avast! virus definition file, it will automatically clean infected files on your PC.
After removing Smart HDD from your computer, the next move is to fix any damages caused by the infection. Most anti-virus programs are not designed to fix issues and errors initiated by Smart HDD. This tool can do many things like repairing of modified winsock, hosts file, proxy, and file associations.
1. Download the program Windows Repair (All-In-One). This is a free tool. Download page will open on a new window.
2. Once downloaded, double-click on the file to launch the program.
3. When the program is running, please select Start Repairs tab. Then, click on Start button to see a list of repair options.
4. Windows Repair comes with pre-selected options. These are the common functions being affected by viruses and malware like Smart HDD.
5. Click to Start to begin the troubleshooting procedure.
6. Once the repair has finished, the program may prompt you to restart Windows, please reboot the computer.
Protect your PC from Smart HDD or Similar Attack
Turn On Security Features of your Internet Browser
Internet Explorer - Activate SmartScreen Filter
Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious files online. You may have avoided Smart HDD virus if this has been active on your PC. To turn on SmartScreen Filter, follow these steps:
1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.
4. Please restart Internet Explorer.
Google Chrome's Enable Phishing and Malware Protection
With Google Chrome's Phishing and Malware Detection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious. To enable Phishing and Malware Protection, please do these steps:
1. Open Google Chrome.
2. Click on the Customize and control Google Chrome (3-Bars Icon) located on top right corner of the browser.
3. Select Settings from the drop-down list.
4. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
5. Locate Privacy section and mark 'Enable phishing and malware protection'.
6. Please restart Google Chrome. New settings keep your browser safe while surfing the web.
Mozilla Firefox - Block Attack Sites and Web Forgeries
Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats on the computer. To help you keep safe while browsing the Internet using Firefox, please follow this guide:
1. Open Mozilla Firefox browser.
2. On top menu, click on Tools. Then select Options from the list.
3. Select Security and put a check mark on the following items:
- Warn me when sites try to install add-ons
- Block reported attack sites
- Block reported web forgeries