Personal Security

This page is all about malware known as Personal Security. Also included is step-by-step removal guide as well as tips to protect your computer against this type of harmful threat.

Personal Security virus is a very aggressive fake anti-virus software infecting computers connected over the Internet. This rogue program propagates via malicious web sites and sneaks into the system without showing any signs. It bypasses installed antivirus programs. Once inside the system, Personal Security virus will alter some configuration to have itself run on Windows start-up process. This malware can disable antivirus program on victim’s computer and blocked their web access. It also redirects Internet traffic to a fake “Register your computer’s software” web page. This page portrays an instance of virus infection and advises to obtain the full version of Personal Security.

Once it is running, Personal Security virus can suppress any anti-virus software installed. The threat also connects to a remote computer to upgrade itself or download other malicious files. Affected computers will continue to suffer from extreme pop-up alerts and warning messages. These are Personal Security’s attempt in encouraging users to register the program. Having the trial and registered version of this software show no difference. Problem remains, pop-ups still flood the desktop and browser redirection will continue to disrupt the Internet. The best thing to do is maintain real-time protection from real anti-malware product. Carry out thorough scan of the system to identify threats one by one. Removing Personal Security virus is the only solution to this dilemma.

TypeRogue
Sub-TypeFakeAV
OS AffectedWindows

What are the Symptoms of Personal Security Virus Infection?

The rogue program’s graphical user interface is shown below. Personal Security is nicely crafted to look like a real antivirus program. The only noticeable difference between rogue and genuine is the acquisition method. Personal Security will be downloaded and installed on victim’s computer without the consent. Trojan Downloader typically plants it on victim’s PC.

Personal Security Virus

Follow these Procedures to Remove Personal Security

Procedure 1 : Run antivirus scan under Safe Mode with Networking

Procedure 2 : Scan the computer with anti-malware program to complete the removal of Personal Security

Procedure 3 : Use Fake Antivirus scanner and removal tool to make sure that no more remnants of

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove Personal Security by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.

win8-recovery

- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.

win8-safemode

2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove Personal Security files with MalwareBytes Anti-Malware

To remove Personal Security, download Malwarebytes Anti-Malware by clicking on the button below. This tool is effective in getting rid of Trojans, viruses and malware.

Download Personal Security Removel Tool

1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed. The tool will launch.
4. Thoroughly scan the computer and remove all threats detected by this anti-malware program.

Procedure 3: Run TrendMicro's Anti-Threat Toolkit (ATTK) to check and delete any remnants of Personal Security.

As an added help to remove Personal Security, you can scan the computer with Anti-Threat Toolkit. This software is provided and distributed by TrendMicro. Follow this procedure to run a scan with this tool.

1. Download the package by clicking on the button below. This will launch a new browser window that contains further details about the tool.

FakeAVRemover Download Link

2. Save the file to a location on your hard drive.
3. Browse for the location of the file and double-click to run. If you are using Windows Vista or Windows 7, right-click on extracted file attk_far_gui.exe and click on Run as Administrator.

Run FakeAVRemover

4. When program launch, it will run a command prompt to initialize, prepare components, and update the program.
5. Next it will open the graphical user interface (GUI) of Anti-Threat Toolkit.

FakeAVRemover GUI

6. Click on Scan Now. This operation will scan all Personal Security files and processes in your computer and display a list of result for possible Fake Antivirus program and malware that needs to be removed.

FakeAVRemover Scan

7. Tick all items that are detected by the program, and then click Clean. The tool will start removing Personal Security components from the computer.
8. If it asked you to restart Windows, please do so.

Protect your PC from Personal Security or Similar Attack

Turn On Safe Browsing Features

Internet Explorer - Activate SmartScreen Filter

Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious files online. To turn on SmartScreen Filter, follow these steps:

1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.

IE SmartScreen Filter

4. Please restart Internet Explorer.

Google Chrome's Enable Phishing and Malware Protection

With Google Chrome's Phishing and Malware Detection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious. To enable Phishing and Malware Protection, please do these steps:

1. Open Google Chrome.
2. Click on the Customize and control Google Chrome (3-Bars Icon) located on top right corner of the browser.
3. Select Settings from the drop-down list.
4. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
5. Locate Privacy section and mark 'Enable phishing and malware protection'.

Chrome Security Settings

6. Please restart Google Chrome. New settings keep your browser safe while surfing the web.

Mozilla Firefox - Block Attack Sites and Web Forgeries

Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats on the computer. To help you keep safe while browsing the Internet using Firefox, please follow this guide:

1. Open Mozilla Firefox browser.
2. On top menu, click on Tools. Then select Options from the list.
3. Select Security and put a check mark on the following items:

  • Warn me when sites try to install add-ons
  • Block reported attack sites
  • Block reported web forgeries

Firefox Security Settings

Remove Personal Security & Protect Your Computer Now!

Get Protection
30 Day Trial

91 Responses to“Personal Security”

  1. chris
    December 3, 2009 at 9:58 am #

    Please help! personal security virus is hijacking my computer. malware bytes keeps freezing up for some reason. it wont let me download any antivirus software and windows defender isn’t detecting anything. i just bought this computer yesterday and the personal security virus installed itself and keeps blocking my websites. please someone help me.

  2. bruce
    December 4, 2009 at 3:29 am #

    Same problem here. Need help. Thanks.

  3. jorge
    December 5, 2009 at 12:50 am #

    Try this running in safemode with network.

  4. teresa
    December 6, 2009 at 6:08 pm #

    got this personal security virus 12-5-2009 spyware doctor is helping a little bit at least enough to use computer. but personal security is still popping up.

  5. Gary
    December 8, 2009 at 2:59 am #

    I too have my my computer infected with Personal Security and can not find a way to get rid of it. Downloading “MalwareBytes” from the above remedy is not working as it will not load and perform a scan. I also can run this in Safe Mode.

    Any suggestions?

  6. Tim Coulter
    December 11, 2009 at 4:42 pm #

    I don’t usually post on Internet forums, then again, I usually don’t have much success with them. However, I was able to successfully remove this virus. I used the registry editor that comes with CCleaner (Piriform) and the IS360 tool (IOBit.com). This is all freeware. However, after all these were done, I still had to go in and manually remove:

    • HKEY_CLASSES_ROOT\CLSID\35A5B43B-CB8A-49CA-A9F4-D3B308D2E3CC}
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Internet Settings\5.0\User Agent\post platform “WinTSI 10.12.2009″
    • %Program Files%\Common Files\Personal Security Uninstall
    • %Documents and Settings%\All Users\Start Menu\Personal Security
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Computer Scan.lnk
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Help.lnk
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Personal Security.lnk
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Registration.lnk
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Sec Center.lnk
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Settings.lnk
    • %Documents and Settings%\All Users\Start Menu\Personal Security\Update.lnk
    These files are listed on this page, so check over the list carefully. Good Luck! Thanks a million im-infected.com!

  7. Zara Bieler
    December 12, 2009 at 3:31 am #

    Dear Tim
    I also have the Personal Security virus since 11 Dec. I have just paid for and installed AVG 9 but it has not helped. Can you explain to a limited tech minded person how to do what you described above ?
    Thanks
    Zara

  8. Ed
    December 14, 2009 at 8:18 pm #

    Same here…PSecurityVirus everywhere. Went into safe mode and downloaded PC Tools successfully (virus had bypassed my AVG9. Did a scan and found the culprit, but can’t remove it w/o spending money…so far.

    NOTE: When going to a site, I can sometimes beat the virus to the punch by getting a few clicks in before it sets in.

  9. Ed
    December 15, 2009 at 5:40 am #

    Just finished downloading Malwarebytes’ Anti-Malware FREE download. Simply followed with their ‘QuickScan’ (96min).Showed me the results and removed the whole Personal Security problem successfully. ALL FREE!!! Just like magic, quarantined and deleted and I haven’t been interrupted all afternoon. Have to recommend that!

  10. jack
    December 15, 2009 at 1:42 pm #

    Just tried installing the Malwarebytes Anti-malware free download, but it keeps coming up insert disc “hplaserjet….” doesn’t stay open long enough for me to read it, anyone any suggestions?

  11. FBII
    December 15, 2009 at 3:57 pm #

    Yep Malwarebytes Anti-malware free download did not work for me. I reckon ‘Ed’ must have shares in a certain company

  12. December 17, 2009 at 6:45 pm #

    If you have this or any similar infection, you should not continue to use this computer, even if you can browse the Internet. It is very likely to be logging your passwords and/or using your machine to infect others.

    To remove it, remove the hard drive and connect to another computer (using a USB dock, for instance), uninfected machine and scan with an updated Malware Bytes.

    Browse the drive and remove any folders and programs associated with the virus. Check your registry for the entries listed in the article.

    Format and re-install Windows, as this is the cleanest way to ensure all traces of the virus are removed. Backup your files, as they will be lost in a re-install.

    When your machine in cleaned, create 2 accounts, an Administrator account and a limited user account that you use for daily activities. I have been doing this for 10 years, and I NEVER have viruses.

    Backup daily!! Use a FREE tool like Synctoy to copy your files to a separate disk (external hard drive or network share). The only safe computer is a fully backed up and recoverable computer.

    I see these infections every day, and without exception, the user is the local administrator, and almost never backed up.

  13. Max
    December 20, 2009 at 12:02 pm #

    I had no luck with Spydoctor or Malwarebytes on this – it kept finding ways to dodge or reappear. So I downloaded the latest updates for Malwarebytes, started up in Safe Mode and it spotted the program and deleted it. I then started again in normal, found that it was still showing as a ‘program’ in the list which I deleted by dragging it to the recycle bin and emptying. The only thing I can’t get rid of is it’s listing on the Add/Remove Programs – every time you choose to remove it only starts it up again and reloads the virus. If anyone has a tip on this I’d be grateful as it is just annoying…

  14. Sheri
    December 22, 2009 at 1:25 pm #

    READ THIS!!! I was infected with the personal security virus. I was so frustrated and it was very strong in my computer. I shut down my computer and went in to the safe mode with NETWORKING. I logged into this website and downloaded the malwarebytes. I ran a FULL scan, about 40 minutes. It found all of the infected files and I removed them all. It restarted my computer and ALL BETTER. It will work just select the safe mode with networking…GOOD LUCK!!

  15. chris
    December 23, 2009 at 11:04 pm #

    I have the psecurity virus and i downloaded malwarebytes’-antimalware but i cannot run this virus is frustrating please help

  16. Mark
    December 25, 2009 at 12:33 am #

    The MalwareBytes AntiMalware works great, better than my Norton 360 antivirus, which the personal sec virus was able to bypass. Simply start your computer in “SAFE MODE” by pressing the “F8″ key at the same time as you start your computer ( or F12 on some systems) and select the “SAFE MODE WITH NETWORKING” option. Run the MalwareBytes AntiMalware program and it removes the personal security virus ( and many others ) in about 35 minutes. Its great at getting those pesky ( and sneaky ) viruses that hide in your registry files.

    Good Luck.

  17. Jim
    December 26, 2009 at 8:08 pm #

    Thanks All.

    Was infected with Personal Security Virus on Dec 24. Extremely sneaky and malicious — took over my computer.

    Followed your instructions using MalwareBytes AntiMalware in SAFE MODE (very important). Worked perfectly.

  18. Nic
    December 31, 2009 at 2:12 am #

    Also had this virus. MalwareBytes AntiMalware worked perfectly also.

    1. SAFE MODE
    2. Install and Run scan (took me about an hour)
    3. Restart and good to go!

    Good luck all and happy new year!

  19. Dhems
    December 31, 2009 at 2:22 am #

    Worked like a charm in safe mode with networking. Thanks.

  20. Andy
    December 31, 2009 at 6:06 am #

    Had a co-worker who got it about 6 months ago. I’d used MalwareBytes AntiMalware to remove it from her system. I ran it a couple of times to be safe, and found that it found infections the second time too, so be sure to run it a couple times (both QuickScan and a Full Scan suggested).

    Had a friend call me tonight with her system infected. Took a few times and reading posts here to figure out she needed to boot into SAFE MODE with NETWORKING. Once she did that, the Quick Scan could start. She’s running it now… crossing fingers.

  21. Andy
    December 31, 2009 at 6:11 am #

    BTW, thought I’d mention the most common way folks seem to get it.

    You’ll get an e-mail (often what looks like a message from a Facebook Friend or something) that suggests you check out a video they think is good or funny.

    When you click on the link, it takes you to a page that looks like it has a video, and when you try to play the video, you get a message saying you need to install a driver or add-on to get the video to play. BEWARE!!!

    The file it tries to get you to install is actually a file (usually an .exe) that contains the Trojan/Virus. It’s NOT a legit add-on… If you click to install that “add-on” you’ve just become INFECTED…

  22. Gigi
    December 31, 2009 at 4:24 pm #

    I also had this virus on my laptop since December 24th. I booted the computer on Safe Mode and scanned with MalwareBytes AntiMalware. It worked like a charm. Deleted everything, and I am back in business. I also ran this on my desktop and it also detected another virus and deleted it. This is a great little program, and I will be paying them $25 to buy it. It is worth every penny.

  23. scooby
    January 1, 2010 at 9:29 pm #

    How do you boot into SAFE MODE with NETWORKING?

  24. matt long
    January 4, 2010 at 8:41 am #

    Started in safe mode with networking, downloaded and ran malwarebytes anti-malware (free), waited an hour to run and then deleted all virus files. Seems to have worked so far.I don’t have the first clue about computers so am feeling rather pleased with myself that its fixed.Thanks to all for posting their comments here, needed the advice! many thanks!

  25. S.lim
    January 4, 2010 at 10:22 pm #

    It really does work!! My laptop got infected a few days back. Just followed instructions left by Nic and Mark above, took me about 40 minutes!! Thanks guys. And a bonus is that it also works against another nasty bug called Internet Pro Antivirus which i had on another PC for ages and gave up on removing until now!

  26. Live Free & Stay Free
    January 4, 2010 at 11:17 pm #

    C:\Program Files\Common Files\PSecurityUninstall\Uninstall

    or

    1. Open My computer, choose Disk C;
    2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
    3. Run the file Uninstall.lnk

    After that our product will be removed.Sometimes it takes more than one try to remove the product due to temporary technical difficulties, so please try to do it several times.
    If you have any questions concerning our software, please contact our Customer Support Service.

    No download Required

  27. lalane
    January 5, 2010 at 10:13 pm #

    So what is the scoop if someone got impatient and bought this bogus software? Any horror stories about what they do with the credit card number?
    Wish me luck when I try this on my machine.

  28. Rick
    January 6, 2010 at 1:51 am #

    Had never heard of this but went to my mother’s to look at he computer that she said was not working right and this SCAM was on there? Took me awhile to figure it out (not an expert) but went to the real MSN OneCare Safety Scanner, was able to download that and it was able to remove it. Again, lucky for me, I’m none too bright.

  29. January 6, 2010 at 4:51 pm #

    Thanks Nic and everyone else. the Malware Antimalware seems to be working. Went into my control panel and check my programs to see if it was deleted……and it was.
    Good luck everyone else. Here is Nic’s advice,
    (be sure you are in safe mode with networking)

    Also had this virus. MalwareBytes AntiMalware
    worked perfectly also.

    1. SAFE MODE
    2. Install and Run scan (took me about an hour)
    3. Restart and good to go!

    Good luck all and happy new year!

  30. sumbody who knows
    January 9, 2010 at 2:49 am #

    This is how I got rid of that virus i installed this anti-virus thing called stopzilla it really works ! it took that virus right out of my computer! thank u so much stopzilla!

  31. me
    January 10, 2010 at 5:47 am #

    Thanks to you all. i got the personal-security virus and called my cousin and he sent me the malware bytes antimalware via messenger. I installed it but I’m not sure if is going to work the way I’m trying to do it. I’m waiting for it to update (I’m not on safe mode) will this work?

  32. diana
    January 11, 2010 at 6:13 am #

    How the hell do I get rid of this Personal Security, quick, it is taking over my computer.

  33. Jeff
    January 13, 2010 at 4:46 pm #

    Ran in safe mode downloaded Malwarebytes (free off a site i know of)installed it and ran a full scan which took nearly an hour and it found 26 infected files including Personal Security. I pressed delete all and the problems solved. Brilliant.

  34. Rick
    January 13, 2010 at 5:47 pm #

    Start up in Safe mode and use Windows System Restore to a date when your computer was running properly. After the restore point is loaded and Windows starts normally, run Malwarebytes.

  35. Gary
    January 14, 2010 at 3:09 am #

    Thanks for all the help!. Ran in safe mode and ran Malwarebytes. Cleaned up Personal Security and more. 1/13/10

  36. michy
    January 15, 2010 at 5:32 am #

    Listen to that Sheri girl, worked perfectly.

  37. flav
    January 15, 2010 at 1:18 pm #

    Had the virus for some hours and got everywhere in my computer,could do anything anymore,was trying for hours than i managed to get the computer on safe mode but the virus was there too, tried turning it on restore program and as soon as the computer turned on I ran my own antivirus…somehow worked! The computer seemed fine,is now in quarantine and I hope I really managed to get rid of that. Thanks you all for the advises though, was very helpful and gave me some ideas

  38. Justin
    January 15, 2010 at 10:09 pm #

    Had this on a computer and no executable files would run. except things like explorer and iexplore. I found that If you rename any application that you need to run to remove it, such as taskmgr.exe (task manager), to iexplore.exe it(the malware) will not block it from running. So I Opened up task manager (as iexplore.exe) and was able to shutdown the malware application. After that all other apps worked fine, and I was able to run Malwarebytes to remove the rest of the problem without having to run safe mode. Rebooted and all is fine.

  39. Justin
    January 15, 2010 at 10:20 pm #

    also don’t forget to change back task manager back to its original file name when finished removing – from iexplore.exe to taskmgr.exe

  40. Megan
    January 17, 2010 at 4:32 am #

    It got me too! I can’t access the Internet or anything!! So now I’m using my iPod. The only thing that worked is playlist.com….every night, I put music on so I can fall asleep. But while i have this music running, I’m getting all of these stupid pop ups! This program needs to be shut down. In only 11 but my dad is trying to get rid of it.

    I love my computer and now it’s ruined. Thousands of pics and work saved.. Probably will never come back.. All of my Icons are gone too!! I can’t access the Internet to download stuff to get rid of it.

  41. ike
    January 18, 2010 at 12:23 am #

    It says I need permission to delete the files, how do I move pass this?

  42. connie
    January 18, 2010 at 11:24 am #

    i am infected by PS and it took everything away from me and all i can see is the Security Center page asking me to purchase a license. Is it too late to fix my computer? i cannot access anything

  43. Paul
    January 18, 2010 at 12:06 pm #

    I booted the computer in Safe Mode/Networking; downloaded the newest version 1.44 of MalwareBytes (old version does not work) and performed a full scan and the virus and all the Personal Security files are gone. It’s just that simple.

    I for one was impressed – cause it was an ugly virus.

  44. Jessica
    January 18, 2010 at 6:46 pm #

    If you are unable to download the malware to that removes the Personal Security it’s because the virus won’t let you download new programs. You will need to go to a different computer, download it on a flash drive and then use that flash drive in the infected computer. The malware does work and it’s completely FREE! Do not purchase anything from Personal Security – I had a friend who did and that’s the scam – they get your money and it doesn’t change anything!

  45. Matt
    January 18, 2010 at 6:52 pm #

    It worked great for me, I downloaded the free version. Same as above, started in Safe Mode with Networking, downloaded the program, had it do a full scan, it detected 15 items, clicked to remove them, rebooted the computer, and so far no problems since doing so this morning.

    It was an ugly virus that essentially rendered the computer useless, thanks for the fix!

  46. Eric
    January 21, 2010 at 7:20 am #

    Paul you said the new version (1.44). How new is this? As of what date will the “old” version not work?
    -thanks

  47. Eric
    January 21, 2010 at 11:40 pm #

    Just completed these steps in safe mode networking. All good now thank you very much, cant believe it’s free.

  48. steve
    January 22, 2010 at 4:53 pm #

    So I work IT and i fix this little SOB and and all its aliases. the safe made w/ networking is the way to do it how ever i am running into the problem of the OS no longer working properly after removal resulting in having to try to retrieve data off the HDD in an enclosure(which doesn’t always work.) then reformat the HDD. any insight on this issue would be cool. i have had to recover a lot of PC’s resulting in complete loss of customer data. if any one else has had this issue and has a way around the whole “having to reformat” thing then please say so. its too much work for such little payoff.

  49. steve
    January 22, 2010 at 4:57 pm #

    BTW the other aliases include but are not limited to SECURITY CENTER and SECURITY TOOL. If anyone else has another one please do tell. The typical MO of this virus strain is missing desktop icons. Personal Security running a scan at startup and no Internet access.

  50. linzi225
    January 22, 2010 at 5:03 pm #

    I have got a personal security virus help! I cant use Internet, USB connection or disc drive wont let me uninstall McAfee not doing anything not even open its own window so any help would be great.

  51. steve
    January 22, 2010 at 5:06 pm #

    Live Free & Stay Free says:
    January 4, 2010 at 11:17 pm
    C:\Program Files\Common Files\PSecurityUninstall\Uninstall

    or

    1. Open My computer, choose Disk C;
    2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
    3. Run the file Uninstall.lnk

    After that our product will be removed.Sometimes it takes more than one try to remove the product due to temporary technical difficulties, so please try to do it several times.
    If you have any questions concerning our software, please contact our Customer Support Service.

    No download Required.

  52. steve
    January 22, 2010 at 5:08 pm #

    Linzy – McAfee is the worst antivirus software around. read up on you AV software, consumer reports are invaluable.

  53. Blaktop
    January 22, 2010 at 10:01 pm #

    Open a Windows Explorer window and paste C:\Program Files\Common Files\PSecurityUninstall\Uninstall into it and hit enter. You may need to boot into safe mode to bring up an Explorer window. Then run your AV and anti-malware scanners.

  54. ivana
    January 23, 2010 at 8:32 pm #

    Hi..please! help me! I’m very sad! my computer attracted a lot of viruses I think and one of that is personal security virus..and I don’t know how to move that from my computer.. I don’t have even a desktop picture..everything is black ! .and I don’t have icons.
    AND I don’t know what to do ..I read your rules but I can’t do that. And I don’t speak very well English because I’m from europe-croatia so I didn’t understand a few words..so if you can explain to my ! please ! on easier way (if is there one)
    and but I need my computer for school.

  55. Carly
    January 23, 2010 at 9:49 pm #

    *FIXED MY COMPUTER WITHOUT ANY DOWNLOADS*
    So I also was infected by the personal security virus, I couldn’t remove it from Add/Remove Programs, I couldn’t get to task manager, my virus protection was shut off and all of my desktop icons were missing.
    All you have to do is shut off your computer, press F8(for XP users) BEFORE windows starts loading and you have the option to enter into safe mode with networking. Once I was in safe mode I had access to everything again.
    Go to START – ALL PROGRAMS
    then ACCESSORIES
    click SYSTEM TOOLS and then SYSTEM RESTORE
    once your in system restore it lets you choose a date on your computer to go back to (go back a day before you got the virus), once you pick a date your computer restarts and when it rebooted the virus was gone.
    Hope this helps, I was so frustrated I thought I would have to take it in to get fixed. Anyway it may sound confusing but it honestly takes 5-10 minutes and you don’t have to download any more software like malware bytes or anything.

  56. dre26
    January 24, 2010 at 4:48 am #

    Thank you for the suggestion on the quick fix. It worked great. This virus is terrible.

  57. Alakh
    January 25, 2010 at 6:56 pm #

    CARLY IS A GENIUS. I just got rid of this virus:
    Turn on the computer.
    Before it logs on, press F8
    SAFE MODE
    START, ALL PROGRAMS
    SYSTEM TOOLS
    SYSTEM RESTORE
    Pick a date before you were infected.

    Thanks Carly! Forget downloading antispyware.

  58. Nigel
    January 25, 2010 at 7:19 pm #

    I had this virus too. It took Marks advice below and it worked a treat, completely removed the little bugger.

    Simply start your computer in “SAFE MODE” by pressing the “F8? key at the same time as you start your computer ( or F12 on some systems) and select the “SAFE MODE WITH NETWORKING” option. Run the MalwareBytes AntiMalware program and it removes the personal security virus ( and many others ) in about 35 minutes.

  59. james
    January 25, 2010 at 8:13 pm #

    I just got rid of it on a friends laptop simply by using system restore. It worked a treat.

  60. diggi
    January 25, 2010 at 10:57 pm #

    Mine is not working with safe mode. After installing malware bytes when system restarted, it just had blue screen ? Before the download, whenever I tried to go to safe mode, keep searching. Tried all option but didn’t work. I have a XP – so may be but now I am at nowhere !! system didn’t come with recovery so?

  61. aaron harper
    January 26, 2010 at 5:31 pm #

    The thing to use is Superantispyware free edition to remove personal security virus it works great.

  62. Kristine
    January 27, 2010 at 4:52 pm #

    I want to say a Big Huge Thank you to the person above. Live Free & Stay Safe. Your suggestion worked perfectly for me! No Download required at all! Go to My computer> Program files> Common files> Psecurity> Uninstall> choose Uninstall. It was gone as soon as I did this:) You are my Hero!

  63. OC Don
    January 29, 2010 at 7:35 am #

    Carly, Thanks for the info. It worked for me also. After trying all the other websites I found this and your suggestion worked.

  64. cazzyd
    January 29, 2010 at 7:09 pm #

    you still need to scan it with malware to make sure its gone completely… my daughter downloaded it today…!!!!!..

  65. terry
    February 3, 2010 at 12:54 am #

    Hey all…..well I have to say,i just read every post up there and I am astonished at the similarities I have to everyone…I have something to share though. I have a Microsoft and dell technician work on my computer when I first got it and put every program possible in it including every one that has been mentioned here plus a $200 program that’s supposed to be next to impossible to break through. I was on FACEBOOK last night and opened email from my friend and my computer had all these squares come up and then 1 big RADIOACTIVE sign come up saying I had 42 viruses. Now I cant open up any program on my comp. at all. I had a blackberry hooked up to it that totally crashed as well so please be very careful with everything on the NET than all for your help. If anyone has a suggestion pleas help me out my email is thekid08 @ live.ca

  66. catflap
    February 4, 2010 at 11:51 am #

    hey all! I am now trying to fix someone laptop after getting this “wonderful” fake AV…the only thing is that malwarebytes only found one adware in safe mode. I uninstalled using one of the suggestions I found on this site, personal security then disappeared from control panel and the desktop went back to normal. But still malwarebytes did not report it yet?! I have scanned and scanned and nothing. Is it still hiding somewhere? is system restore a better way? thanks a lot!

  67. Livvy
    February 9, 2010 at 12:19 pm #

    THANKYOU CARLY!
    Was worried about installing anything and it turned out I couldn’t anyway because of the hold the virus had on my laptop.
    Went into safe mode, searched for “restore” in the start menu, the system recognized when the last thing was installed and restored it to before then!
    All totally cleared and so very simple for a non computer minded person like myself!
    Thanks again.

  68. Carly
    February 10, 2010 at 4:45 am #

    You’re welcome! I’m glad I could help you get rid of it because I was so stressed when I had it on my computer! Anyway, I know once you have a virus you’re reluctant to download anything else but after you remove the virus by starting it up in safe mode + networking
    Going to START – ALL PROGRAMS
    then ACCESSORIES
    click SYSTEM TOOLS and then SYSTEM RESTORE
    once your in system restore it lets you choose a date on your computer to go back to (go back a day before you got the virus)
    it’s a good idea to download the malware bytes, I did it even after my computer was back to normal and it found a portion of the virus still on the computer, it wasn’t affecting the way it ran, but still probably not a good idea to leave it long term!

  69. Ernie
    February 10, 2010 at 11:27 am #

    Thanks to all of you, I can now use my computer again. Followed instructions from here (although it took me a while as not that computer literate).
    Started in Safe Mode with Network
    Downloaded the free Malwarebytes
    Followed all instructions
    Restarted with a virus free computer.

    Cheers.

  70. Tony007
    February 10, 2010 at 3:30 pm #

    Personal Security attacked my computer, it would not allow me to delete it from the program files. I created a new user (without administrator rights) and the new user was able to delete it. The computer is now back to normal!!!!

  71. Bill
    February 11, 2010 at 4:15 pm #

    I was having the same problem. I couldn’t run malware bytes until I rebooted in safe mode with networking. I don’t know if I needed to, but I performed the full scan. It took just under an hour and worked like a charm! Thank you 100 times over!!

  72. chloe
    February 13, 2010 at 3:49 pm #

    Hey everyone. This has been so helpful. Now whenever there is something odd with my computer I just Google it to find wonderful forums like this where I can get help diagnosing my problem.

    While there is an incredible amount of S#%T on the Internet (namely the stupid personal security virus), places like this are one of the little wonders. Go web 2.0.

    I had issues with running the MalwareBytes because the personal security wouldn’t let me, and I tried what Live Free and Stay Free said (going into my computer – C: drive – program files – common files – PC Security and then uninstall) While I am suspicious also, it was easy and done in a snap. It all seems to be working now (with all my desktop icons on and no PS pop-ups) but I ran the malwarebytes just in case and am scanning the computer, which has picked up 1 infection already.

    What a sneaky awful thing PS is! Telling you that you’ve got infections when you don’t. And also blocking you from seeing anything that could potentially get rid of it. It’s thievery. Don’t be fooled. If you are ever unsure about offers extended on the Internet, Google it and see if it is noted on a scam-reporting web site – same too for email forwards etc.

    good luck everyone – do read the posts and there are a lot of good suggestions. :)

  73. Pawelegia
    February 17, 2010 at 5:18 am #

    Hi guys!

    What I did is system restore and it seems to work. Registry is clear it is not showing himself. I’ve check the system with AvG and it’s clear.

  74. Ty B
    February 18, 2010 at 12:45 am #

    Yo,

    I removed the ‘personal security’ virus using both the tips above and the knowledge gained from removing ‘security tools’ about a month back. All went well, except that all the icons on my desktop are gone. This is my girlfriends computer and I’d like to get them all restored as I don’t remember them all.

  75. Annmarie
    February 21, 2010 at 5:22 pm #

    Thanks for the Malwarebytes tip. Worked really well.

  76. Bob
    February 25, 2010 at 12:08 am #

    What can I do if it just restarts every time I try to turn on my computer? I try safe mode with networking but it still restarts. What do I do?

  77. Erik
    February 26, 2010 at 4:03 am #

    Hey, a million thanks to Carly who says:
    “*FIXED MY COMPUTER WITHOUT ANY DOWNLOADS*
    So I also was infected by the personal security virus, I couldn’t remove it from Add/Remove Programs, I couldn’t get to task manager, my virus protection was shut off and all of my desktop icons were missing.
    All you have to do is shut off your computer, press F8(for XP users) BEFORE windows starts loading and you have the option to enter into safe mode with networking. Once i was in safe mode I had access to everything again.
    Go to START – ALL PROGRAMS
    then ACCESSORIES
    click SYSTEM TOOLS and then SYSTEM RESTORE
    once your in system restore it lets you choose a date on your computer to go back to (go back a day before you got the virus), once you pick a date your computer restarts and when it rebooted the virus was gone.
    Hope this helps, I was so frustrated I thought I would have to take it in to get fixed. Anyways it may sound confusing but it honestly takes 5-10 minutes and you don’t have to download any more software like malware bytes or anything”

    I was worrying seriously about this virus, but following those steps I killed it without any downloads.

  78. Chris
    February 28, 2010 at 4:43 pm #

    I fell for the Personal Security virus too. I downloaded a couple different malware programs (malwarebytes anti-malware and one other) and ran them in safe mode with networking, restarted and it still didn’t take care of it. Then I saw a post that was actually from the Personal Security company and followed their removal instructions and it worked for me. Here is the post from Personal Security: (i picked the second option)

    “Dear customer,

    Thank you for contacting Customer Support Center.
    Please follow my instructions to uninstall the program:
    Paste the following string to Windows Explorer address bar and execute it (Press Enter key):
    C:\Program Files\Common Files\PSecurityUninstall\Uninstall

    or

    1. Open My computer, choose Disk C;
    2. Find Program Files=>Common Files=>PSecurityUninstall=>Uninstall
    3. Run the file Uninstall.lnk

    After that our product will be removed.Sometimes it takes more than one try to remove the product due to temporary technical difficulties, so please try to do it several times.
    If you have any questions concerning our software, please contact our Customer Support Service.

    With best wishes,

    Customer Support Team

  79. Gerald
    March 1, 2010 at 3:40 pm #

    The quickest and easiest way to get rid of this problem is to start your computer in safe mode.

    Reboot your system and tap the F8 key before you see the windows logo. You should get an option to boot up in safe mode.

    Once is safe mode, use the system restore to restore your system back to a date before the problem accorded by choosing a safe point a week or two before you notice the problem.

    Stop using Internet Explore and start using Firefox, Chrome, or Safari… otherwise you’re just asking for trouble again.

  80. sean
    March 6, 2010 at 5:03 pm #

    Still getting BSOD after removing this personal security virus.

  81. Nathan Davies
    March 22, 2010 at 8:21 pm #

    AVAST! I am trying my AVAST program to get rid of the bloody personal security thing, I had the same thing happen before and AVAST got rid of it, and its free. don’t no the address but Google can tell you,
    hope I get though before PERSONAL SECURITY blocks me.

  82. Nathan Davies AGAIN
    March 22, 2010 at 8:24 pm #

    Can’t help noticing that other people look like they work for personal security.

  83. Dick
    March 23, 2010 at 1:07 am #

    Thanks for all the comments. With Windows XP, safe mode starts with F12. Download and open Malware, download and install the most recent Malware upgrades, and then have Malware do a limited scan. Works well. Running rkill.com did not work for me, nor did iExplore.exe, nor did running Malware in normal (not safe) mode.

  84. Abbie
    April 7, 2010 at 4:37 pm #

    Hi, there is actually an uninstall link – it’s just well hidden. U can access this without going through the control panel – which is usually blocked when your computer is infected.
    To uninstall, go to :
    My computer >
    Local Disk C: >
    Program Files >
    Common Files >
    Personal Security >
    Uninstall.

    Simple as that. I figured this out after spending hours browsing forums whilst trying to remove it from my mother’s laptop. I suggest doing this in safe mode if you have any difficulty. And if you can access your control panel, I would try blocking the application first. However, I was still able to uninstall without doing this.

    Hope this helps :o)

  85. taz
    April 7, 2010 at 9:11 pm #

    Abbie . . . .YOU ARE AN ANGEL!!!
    your way worked and worked immediately. I wasn’t in safe mode either. be aware though folks the deletion happens so quickly you may be left wondering whether it did actually delete but trust me . . it does totally uninstall.

    soon as I did a reboot the icons on my desktop that had disappeared came back and all pop ups have gone.

    to the idiots that write these fake virus programs – grow up and get a life!

  86. FinallyFixed
    April 18, 2010 at 12:40 am #

    Abbie, you’re a genius!! It really was that simple, and that fast … I finally have my computer back (after trying different things for five hours)!

  87. ian
    April 18, 2010 at 1:16 am #

    Hi
    Carlys comments on 23rd Jan and Erik on the 26th February 2010 stopped me from being miserable any more thank you so much I had considered chucking my computer out the window, their solution worked wonders A huge Thank You.

  88. Jose
    April 21, 2010 at 12:37 am #

    I got the virus and the solutions that I read never work, I do this: go to program files then look for the folder name “Personal Security” change the name of it, then enter the folder and change the “Personal Security.exe” to “Personal Security.txt”.
    Then run ccleaner –> tools –> start and look for a entry …”Personal Security” –> Disable –> Delete.
    It works for me you don’t have do this in safe mode

  89. Jonadab the Unsightly One
    May 4, 2010 at 1:09 am #

    When somebody brings me a PC with something like this on it (Personal Security, AntiVirusSoft, Antivirus 2010, or any of a thousand similarly lame generic names that could only sound like legitimate security software to a complete layman), I generally boot from a Knoppix CD, mount the Windows file system in read/write mode, and rename the .exe files that I believe to be malicious. Then I sync and unmounted, take out the disc, and restart into Windows. Registry cleanup is then easy, since the malware isn’t running to cause any trouble.

  90. Amanda
    May 14, 2010 at 9:51 pm #

    Just a bit of info. I have had 3 computers brought to me with this infection. One was removed successfully with Malwarebytes…the other was removed by removing it out of Add/Remove Programs…the third was removed by going into the hard drive and clicking Program Files and then going into Common Files. There was then an uninstall icon that removed itself. HOPE THIS HELPS MORE OF YOU!

  91. Carly
    May 30, 2010 at 3:14 am #

    I’m so glad that this method has worked for you guys, I was so stressed, thought I was going to have to take my computer in and spend $100 fixing it. So for anyone that has personal security and doesn’t want to download anything I strongly suggest to try what I did below!
    *FIXED MY COMPUTER WITHOUT ANY DOWNLOADS*

    All you have to do is shut off your computer, press F8(for XP users) BEFORE windows starts, (you might have to try it a few times) loading and you have the option to enter into safe mode with networking. Once i was in safe mode I had access to everything again.
    Go to START – ALL PROGRAMS
    then ACCESSORIES
    click SYSTEM TOOLS and then SYSTEM RESTORE
    once your in system restore it lets you choose a date on your computer to go back to (go back a day before you got the virus), once you pick a date your computer restarts and when it rebooted the virus was gone.
    Hope this helps, I was so frustrated I thought I would have to take it in to get fixed. Anyways it may sound confusing but it honestly takes 5-10 minutes and you don’t have to download any more software like malware bytes or anything

Leave a Reply

Your email address will not be published. Required fields are marked *

(Required)

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>