Live Security Platinum

Last Update: November 21, 2012 webmaster 10

Live Security Platinum is another type of rogue program that targets user’s ignorance when it comes to security a PC. This malware may use social networking web sites and chat messaging programs to attack Internet users. Most of the time, links from these sources may drag user to a web page where they can obtain a copy of Live Security Platinum.

There are also findings by security experts that this malware infection may root from Trojans and other relevant viruses. Once it sets it foot on the target computer, the Trojan may invade the registry and set values that will be favorable to load Live Security Platinum on Windows boot-up. One of the obvious reasons for malware infection is a sudden virus scan initiated by Live Security Platinum. Additionally, this threat also reveals a number of attacks it detects while it runs in the background. We need to warn you that threats and security risks identified by the rogue program are fabricated. It wants you to believe that your PC is endangered. Through this, persons responsible to this attack may convince you to buy the full version of Live Security Platinum.

You do not need to spend for the useless program. Simply follow our guide on this page and rests assure that it will remove Live Security Platinum and all threats packed with it.

Type	Rogue
Sub-Type	FakeAV
OS Affected	Windows

What are the Symptoms of Live Security Platinum Infection?

You can see this fake virus scanner on the infected computer.

It will modify Windows Registry and add the following entries:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce\(random characters) %AppData%\(random characters)\(random characters).exe
HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum
HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum\DisplayIcon %AppData%\(random characters)\(random characters).exe,0
HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum\DisplayName Live Security Platinum

The threat will drop the following malicious files:
%Desktopdir%\Live Security Platinum.lnk
%Programs%\Live Security Platinum\Live Security Platinum.lnk
%AppData%\(random characters)\(random characters).exe

Follow these Procedures to Remove Live Security Platinum

Procedure 1: Manual Removal

For users with technical skills in dealing with computer problems, executing this manual removal is enough to stop the malware. However, we highly recommend running anti-malware scan to remove other hidden files. For users who are not tech-savvy, you must skip this step. Start on Procedure 2 and proceed onwards. Automatic removal takes longer to accomplish but is less difficult to execute.

1. Please use the serial code below to activate Live Security Platinum.
Once the rogue program has activated, you will regain access to Internet and needed tools like task manager and registry editor. Keep in mind that entering this code will not remove the malware. This step will just reverse all changes the rogue software has made to the computer.

Serial Code: 64C665BE-4DE7-423B-A6B6-BC0172B25DF2

2. Restart your computer in Safe Mode
- After Power-On the computer, just before Windows start, press F8.
- From the selections, Select Safe Mode.

3. Remove Registry entries added by Live Security Platinum. You MUST BACKUP YOUR REGISTRY FIRST.
- Click Start > Run.
- Type in the field, regedit.
- Navigate and look for the registry entries mentioned above and delete if necessary.

4. Delete malicious files that the threat added:
- Base on the given location above, browse and delete the file.
- If no location is given, click Start>Search> and search for the files.
- If cannot be deleted, press Ctrl+Alt+Del to access Task Manager, see if the file is running in the process. If it is, select the file and click End Process. Perform file delete again.

5. Scan computer with Antivirus Program
- Update antivirus program.
- Scan computer and delete all detected threats.

Procedure 2: Scan and remove Live Security Platinum files with MalwareBytes Anti-Malware

To remove Live Security Platinum, download Malwarebytes Anti-Malware by clicking on the button below. This tool is effective in getting rid of Trojans, viruses and malware.

1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed. The tool will launch.
4. Thoroughly scan the computer and remove all threats detected by this anti-malware program.

Procedure 3: Run TrendMicro's Fake Antivirus Remover (ATTK) to check and delete any remnants of Live Security Platinum.

As an added help to remove Live Security Platinum, you can scan the computer with Fake Antivirus Removal Tool. This software is provided and distributed by TrendMicro. Follow this procedure to run a scan with this tool.

1. Download the package by clicking on the button below. This will launch a new browser window that contains further details about the tool.

2. Save the file to a location on your hard drive.
3. Browse for the location of the file and double-click to run. If you are using Windows Vista or Windows 7, right-click on extracted file attk_far_gui.exe and click on Run as Administrator.

4. When program launch, it will run a command prompt to initialize, prepare components, and update the program.
5. Next it will open the graphical user interface (GUI) of Anti-Threat Toolkit.

6. Click on Scan Now. This operation will scan all Live Security Platinum files and processes in your computer and display a list of result for possible Fake Antivirus program and malware that needs to be removed.

7. Tick all items that are detected by the program, and then click Clean. The tool will start removing Live Security Platinum components from the computer.
8. If it asked you to restart Windows, please do so.

Procedure 4: Remove Rootkit Trojan with Avast aswMBR

A Trojan often drops malware using an advance technology known as rootkit. It hides the installation of Live Security Platinum from your anti-virus program and injects malicious code to running Windows processes. To complete the clean-up process, you also need to scan and remove rootkit Trojan.

1. Download aswMBR from Avast server. Save it to your computer.

2. Double-click on the file aswMBR.exe to run the program.
3. If it prompts you to download the latest Avast! virus definition, please click Yes. This is necessary to identify most recent version of the Trojan as well as hidden files of Live Security Platinum.

4. Click on Scan button to start checking your computer for presence of rootkit Trojan and other viruses. It will display a message "Scan finished successfully" when done.

5. Click Fix or FixMBR to start removing infection. If aswMBR contains the latest Avast! virus definition file, it will automatically clean infected files on your PC.

Troubleshooting Guides

After removing a virus from your computer, the next move is to fix any damages caused by the infection. Most anti-virus programs are not designed to fix issues and errors initiated by Live Security Platinum. Here are some troubleshooting steps you need to perform on the PC after being compromised.

Fix and Restore Internet Connection After Live Security Platinum Infection

Windows Vista and Windows 7:
1. Go to Start > Run. Type cmd in the box (Search Program and files) and press Enter on keyboard.

2. It will display a command prompt. Type the following and press Enter on keyboard after each command.
netsh int ip reset reset.log
(Press Enter on keyboard)

netsh winsock reset catalog
(Press Enter on keyboard)

3. Exit the command prompt window and please restart the computer.

Windows XP:
1. You will lose access to network services when Live Security Platinum spoils your Winsock settings. Click on the download button bellow to get a fresh copy of Winsock.Zip. Unzip the file on a proper directory. It will decompress a file called Winsock.reg.

2. Right-click on Winsock.reg file, select Merge to add the value to your Windows registry. Press OK on the next prompt to confirm merging.
3. Restart the computer.
4. After the reboot, go to Start > All Programs > Accessories > Communications. Select Network Connections.
5. Right-click on Local Area Connection, select Properties from the list.

6. On General tab, click on Install. It will open a new window.

7. Select Protocol from the list. Next, click Add.

8. If it prompts for the location, click on Have Disk...
9. Type C:\Windows\inf in the Browse section. Click OK.
10. Select Internet Protocol (TCP/IP). Click OK to confirm.
11. You may now restart the computer.

Unhide Non-System Files and Folders

Live Security Platinum brings you more harm in such a way that it will hide all files and folders. You can change attributes of hidden files and folders manually but be careful with system files because they are set to be hidden to avoid accidental deletion. To unhide only non-system files and folders, follow this procedure.

1. Download the program Unhide Non-System Files. This is a free tool. Download page will open in a new window.

2. Once downloaded, double-click on the file to launch the program.

Note: If Smart Screen Filter is active, it alerts you that the file is "not commonly downloaded and could harm your computer". To proceed, please click on Actions. Select Run anyway from Smart Screen Filter pop-up.

3. When the program is running, please click on Start button to begin the restoration of your hidden files.

Steps to Restore Shortcut Links and Start Menu Icons

If Live Security Platinum stays long enough on the infected computer, it can cause more damages than expected. It modifies the look of the system and hides shortcut links and Start Menu icons. Perform these steps to restore shortcut links and missing icons.

1. Download the program Rogue Killer. This tool does not only fix certain problems cause by Live Security Platinum infection, it also finds and destroy presence of malicious files and registry entries.

2. After downloading the file, double-click to run the program.

Note: If Smart Screen Filter is active, it alerts you that the file is "not commonly downloaded and could harm your computer". To proceed, please click on Actions. Select Run anyway from Smart Screen Filter pop-up.

3. When launch, the tool will run a scan on the computer and check it for presence of malware. Please let it scan the computer for remnants of Live Security Platinum.

4. Click on the ShortcutsFix button on right side of the interface. This action will restore missing shortcut links and Start Menu icons. The scan would take a few minutes.

Protect your PC from Live Security Platinum or Similar Attack

Turn On Security Features of your Internet Browser

Internet Explorer - Activate SmartScreen Filter

Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious files online. You may have avoided Live Security Platinum virus if this has been active on your PC. To turn on SmartScreen Filter, follow these steps:

1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.

4. Please restart Internet Explorer.

Google Chrome's Enable Phishing and Malware Protection

With Google Chrome's Phishing and Malware Detection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious. To enable Phishing and Malware Protection, please do these steps:

1. Open Google Chrome.
2. Click on the Customize and control Google Chrome (3-Bars Icon) located on top right corner of the browser.
3. Select Settings from the drop-down list.
4. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
5. Locate Privacy section and mark 'Enable phishing and malware protection'.

6. Please restart Google Chrome. New settings keep your browser safe while surfing the web.

Mozilla Firefox - Block Attack Sites and Web Forgeries

Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats on the computer. To help you keep safe while browsing the Internet using Firefox, please follow this guide:

1. Open Mozilla Firefox browser.
2. On top menu, click on Tools. Then select Options from the list.
3. Select Security and put a check mark on the following items:

• Warn me when sites try to install add-ons
• Block reported attack sites
• Block reported web forgeries

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