File Recovery Trojan

After months of dealing with fake hard drive recovery software, here comes a new malware that disguises as File Recovery tool. This rogue program is utilizing a Trojan to be able to squeeze into your computer. If you are using outdated version of Internet browser, fear that File Recovery may intrude your PC sooner. This Trojan looks for loopholes in older browser, which it will used to attack the system.

During the presence of File Recovery virus, computer will face redundant alert about file errors. In its effort to earn from this fraud activity, author recommends the fake program though bogus alerts. You may notice that after every error the program has posted, what follows is a recommendation to buy the File Recovery serial key. According to this product, it can recover missing or corrupted files as identified during the scan. Make no mistake in buying this useless software. Scan it provided contains deceitful information. It attempts to mislead you and makes you worry about the troubles emerging from the computer. In fact, there is no danger at all. What File Recovery provides is fake detection. If there is one thing you need to deal with is removing the rogue product.

After this description, you may find a section where we outlined the systematic guide in removing File Recovery virus. Just follow the guide and complete the process to make sure that no remnants are left inside the computer.

TypeRogue
Sub-TypeFakeAV
OS AffectedWindows XP, Windows Vista, Windows 7

What are the Symptoms of File Recovery Infection?

Fake File Recovery

It will modify Windows Registry and add the following entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “(random characters)”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “(random characters).exe”

The threat will drop the following malicious files:
%Temp%\(random characters)
%Temp%\(random characters).exe
%Temp%\(random characters).dll
%Temp%\(random characters).exe
%UserProfile%\Local Settings\Temp\dfrg
%UserProfile%\Local Settings\Temp\dfrgr
%UserProfile%\Desktop\File Recovery.lnk
%UserProfile%\Desktop\SmartHDD\
%UserProfile%\Start Menu\Programs\File Recovery\File Recovery.lnk
%UserProfile%\Start Menu\Programs\File Recovery\Uninstall File Recovery.lnk

Follow these Procedures to Remove File Recovery Trojan

Procedure 1: Start Computer in Safe Mode

Restart your computer in Safe Mode with Networking

- After turning On the power of the computer, just before Windows start, press F8. This is a quick process, so you must press F8 button very timely. Failure to enter this mode will start Windows normally. In that case, you need to turn off the PC again and repeat the process.

- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed. Safe Mode boots slower than normal and your screen will be in low-resolution format. If it prompts you at boot-up, please proceed to Safe Mode. Loaded driver and processes are minimal so expect that other devices on the computer will not be available during this mode.

SafeMode Networking

Procedure 2: Scan and remove File Recovery Trojan files with MalwareBytes Anti-Malware

To remove File Recovery Trojan, download Malwarebytes Anti-Malware by clicking on the button below. This tool is effective in getting rid of Trojans, viruses and malware.

Download File Recovery Trojan Removel Tool

1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed. The tool will launch.
4. Thoroughly scan the computer and remove all threats detected by this anti-malware program.

Procedure 3: Run TrendMicro's Fake Antivirus Remover (ATTK) to check and delete any remnants of File Recovery Trojan.

As an added help to remove File Recovery Trojan, you can scan the computer with Fake Antivirus Removal Tool. This software is provided and distributed by TrendMicro. Follow this procedure to run a scan with this tool.

1. Download the package by clicking on the button below. This will launch a new browser window that contains further details about the tool.

FakeAVRemover Download Link

2. Save the file to a location on your hard drive.
3. Browse for the location of the file and double-click to run. If you are using Windows Vista or Windows 7, right-click on extracted file attk_far_gui.exe and click on Run as Administrator.

Run FakeAVRemover

4. When program launch, it will run a command prompt to initialize, prepare components, and update the program.
5. Next it will open the graphical user interface (GUI) of Anti-Threat Toolkit.

FakeAVRemover GUI

6. Click on Scan Now. This operation will scan all File Recovery Trojan files and processes in your computer and display a list of result for possible Fake Antivirus program and malware that needs to be removed.

FakeAVRemover Scan

7. Tick all items that are detected by the program, and then click Clean. The tool will start removing File Recovery Trojan components from the computer.
8. If it asked you to restart Windows, please do so.

Procedure 4: Remove Rootkit Trojan with Avast aswMBR

A Trojan often drops malware using an advance technology known as rootkit. It hides the installation of File Recovery Trojan from your anti-virus program and injects malicious code to running Windows processes. To complete the clean-up process, you also need to scan and remove rootkit Trojan.

1. Download aswMBR from Avast server. Save it to your computer.

Avast Rootkit Scanner

2. Double-click on the file aswMBR.exe to run the program.
3. If it prompts you to download the latest Avast! virus definition, please click Yes. This is necessary to identify most recent version of the Trojan as well as hidden files of File Recovery Trojan.

Updating aswMBR

4. Click on Scan button to start checking your computer for presence of rootkit Trojan and other viruses. It will display a message "Scan finished successfully" when done.

aswMBR Scan

5. Click Fix or FixMBR to start removing infection. If aswMBR contains the latest Avast! virus definition file, it will automatically clean infected files on your PC.

Protect your PC from File Recovery Trojan or Similar Attack

Turn On Security Features of your Internet Browser

Internet Explorer - Activate SmartScreen Filter

Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious files online. You may have avoided File Recovery Trojan virus if this has been active on your PC.To turn on SmartScreen Filter, follow these steps:

1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.

IE SmartScreen Filter

4. Please restart Internet Explorer.

Google Chrome's Enable Phishing and Malware Protection

With Google Chrome's Phishing and Malware Detection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious. To enable Phishing and Malware Protection, please do these steps:

1. Open Google Chrome.
2. Click on the Customize and control Google Chrome (3-Bars Icon) located on top right corner of the browser.
3. Select Settings from the drop-down list.
4. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
5. Locate Privacy section and mark 'Enable phishing and malware protection'.

Chrome Security Settings

6. Please restart Google Chrome. New settings keep your browser safe while surfing the web.

Mozilla Firefox - Block Attack Sites and Web Forgeries

Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats on the computer. To help you keep safe while browsing the Internet using Firefox, please follow this guide:

1. Open Mozilla Firefox browser.
2. On top menu, click on Tools. Then select Options from the list.
3. Select Security and put a check mark on the following items:

  • Warn me when sites try to install add-ons
  • Block reported attack sites
  • Block reported web forgeries

Firefox Security Settings

Remove File Recovery Trojan & Protect Your Computer Now!

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3 Responses to“File Recovery Trojan”

  1. Donna Hydorn
    July 14, 2012 at 5:43 pm #

    Step #1 use the serial code below . . . what serial code?
    Is it the same I had to type in the box above?

    Step #3 You must backup your registry first. HOW?
    Click Start> run . . . sorry, but this trojan has wiped clean almost everything. No run, or search.
    The All Programs shows EMPTY.
    No control panel either.

    I’ve tried to copy Maleware Bytes to a flash drive from another computer but am not able to use it on the infected computer.

  2. dansben
    July 15, 2012 at 10:03 am #

    @Donna,
    “For users who are not tech-savvy, you must skip this step (manual removal). Start on Procedure 2 and proceed onwards…”

    To run regedit. Press (Windows Key)+(R) on your keyboard. In the ‘Open’ box, please type REGEDIT.

    The malware may have block malwarebytes. Have you tried to rename it to something like file.exe or anything?

  3. penicci
    July 19, 2012 at 1:04 am #

    Activate the program using this code:
    56723489134092874867245789235982

    Once activated, you can now regain access to PC and Internet. Follow the procedure to remove File Recovery.

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