Uninstall Better_Call_Saul Ransomware

Better_call_saul is a ransomware virus that refrain PC users from accessing their personal files. Cyber criminals use this line of attack to collect money from their target which serves as ransom in exchange of bringing back the access to them.

Threat Summary

Brief Description:This ransom virus encrypts selected files on the computer and prompt user to pay for decryption key.


Better_Call_Saul is a computer virus that targets to encrypt all stored files on the system. This malware appends the .better_call_saul extension to all encrypted files. Then instantly after encryption of your photos, videos, documents, and other personal files, Better_Call_Saul virus shows ransom note on your desktop.

The warning message stated that your files have been encrypted. In order to decrypt your files, you need the private key. However, cyber crooks holds the control to this decryption key. Better_Call_Saul authors obliged victims to pay for about $150 in Bitcoins currency in exchange for the private key. They have to contact crooks through email or install and run the Tor browser. Victims are advised to pay the ransom within 48 hours. Once you failed to pay the said amount the private key will be deleted. This means that you cannot restore your files anymore.

The sad truth was that, even if you pay the ransom or the amount demanded by crooks, there is no guarantee that your files can be restored. The real motive of Better_Call_Saul virus is just to lock your files and asks for a ransom. Better_Call_Saul is simply a way of crook to collect money from its victims. Decrypting your files is beyond doubt none of their business to any further extent.

Do never try to pay the ransom or even try to contact Better_Call_Saul authors. Dealing with them will give you nothing but negative results. To restore your files, your backup is considered as the best key to solve this issue for now. As regard to Better_Call_Saul virus, you can fully get rid of it from your system. Just do follow the steps below as instructed.


Procedures to Remove Better_Call_Saul

Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove Uninstall Better_Call_Saul Ransomware by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.


Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.


- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.


2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove Better_Call_Saul files with MalwareBytes Anti-Malware

To remove Better_Call_Saul, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run Microsoft Safety Scanner to remove Better_Call_Saul components.

MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.

Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.

To use this tool in removing Better_Call_Saul, please follow this procedure.

1. Download Microsoft Safety Scanner from official web site. Click on the button below.

Download Safety Scanner

2. Save the file to a convenient location such as Desktop.

3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.

MS Safety Scanner Icon

4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.

Run as administrator

5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.

6. Select on Full scan to entire the system and detect any presence of Better_Call_Saul. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.

Full Scan

7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of Better_Call_Saul and other malware, the tool removes them automatically.

8. Click on Finish button to close the tool.

Recover Better_Call_Saul Encrypted Files

Use ShadowExplorer to Recover Files

Recovering Better_Call_Saul encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.

1. Download the most recent version of ShadowExplorer from their official website. Click the button below.

Download ShadowExplorer

2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.

Click Icon

3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.

Select Drive

4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the Better_Call_Saul infection.

5. Right-click on the folder you wish to restore. Then, click on Export.

Export Files

6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.

Better_Call_Saul Decryption Tool

At this time, there is no definite way to decrypt files encrypted by Better_Call_Saul. We are waiting for decryption tool from various computer security developers. You will see update on this area as soon as Better_Call_Saul decryptor was made available.

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