ShellLocker Ransomware (Virus Removal)

ShellLocker is a computer virus that use file encryption scheme in order to extort money from its victims. It encrypts data and then asks victims to pay a certain sum of money in exchange for the private key.

Threat Summary

Threat: ShellLocker
Type: Ransomware
Brief Description: This ransom virus encrypts selected files on the computer and prompt user to pay for decryption key.

Description

ShellLocker is a ransom virus that encrypts victim’s data. It prevents users from accessing their photos, videos, music files, documents, and other personal data stored on infected computer. It alters the name of all encrypted files with [random_characters].L0cked. Then a ransom note displays on your desktop window.

ShellLocker ransom message states that your files have been encrypted. To restore your files you have to pay $100 through Bitcoins currency. Victims were only given 48 hours to settle the demand or else, their files can no longer be restored. Malware authors even threaten victims that once you delete this virus, your files will be deleted too.

We do not encourage you to pay a ransom. Even if you see it as the only way to decrypt your files, you should not follow or give any demand ask by attacker. The real purpose of ShellLocker is to extort money from its victims. Paying the ransom is like giving out your money in exchange for nothing.

Mind you that ShellLocker authors has no any intention to decrypt your files. Once you pay the ransom, chances are they will ask for a higher amount. And then they will do it over and over until you stop dealing with them. The first thing you have to do when ShellLocker virus attack your PC is to remove it. This would stop this virus from bothering you and save your PC from further attack. As regard to your encrypted files, sadly but you can only restore those files using your backup resources.

To avoid being a victim of ShellLocker or other ransomware virus, you have to be very mindful when opening an email and when responding to software updates. It is worth noting that ShellLocker virus is often penetrates into the system using malicious email attachment and fake Flash updates. Using advanced and reliable anti-virus program which is capable to detect types of threats would be a big help to keep your system secured.

ShellLocker

Procedures to Remove ShellLocker

Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove ShellLocker Ransomware (Virus Removal) by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.

win8-recovery

- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.

win8-safemode

2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove ShellLocker files with MalwareBytes Anti-Malware

To remove ShellLocker, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run Microsoft Safety Scanner to remove ShellLocker components.

MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.

Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.

To use this tool in removing ShellLocker, please follow this procedure.

1. Download Microsoft Safety Scanner from official web site. Click on the button below.

Download Safety Scanner

2. Save the file to a convenient location such as Desktop.

3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.

MS Safety Scanner Icon

4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.

Run as administrator

5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.

6. Select on Full scan to entire the system and detect any presence of ShellLocker. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.

Full Scan

7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of ShellLocker and other malware, the tool removes them automatically.

8. Click on Finish button to close the tool.

Recover ShellLocker Encrypted Files

ShellLocker Decryption Tool

At this time, there is no definite way to decrypt files encrypted by ShellLocker. We are waiting for decryption tool from various computer security developers. You will see update on this area as soon as ShellLocker decryptor was made available.

Use ShadowExplorer to Recover Files

Recovering ShellLocker encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.

1. Download the most recent version of ShadowExplorer from their official website. Click the button below.

Download ShadowExplorer

2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.

Click Icon

3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.

Select Drive

4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the ShellLocker infection.

5. Right-click on the folder you wish to restore. Then, click on Export.

Export Files

6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.

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