Remove Locky Ransomware (Virus Removal)

Locky ransonware is a virus which has the full capacity to lock all stored files from affected computer. Attackers used to demand for a certain amount of money as ransom before they will bring back the access to PC users.

Threat Summary

Threat: Locky
Type: Ransomware
Brief Description: This ransom virus encrypts selected files on the computer and prompt user to pay for decryption key.
Aliases: Ransom.Locky, Ransom: Win32/Locky.A, Win32/Filecoder.Locky.A, Trojan-Ransom.Win32.Locky.d, Ransom_LOCKY.A

Description

Locky is a file-encrypting ransomware virus. It encrypts all personal files stored on infected computer such as photos, videos, and other valuable documents. Then it uses the .locky or .zepto file extension to all encrypted files. Once Locky was done file encryption, your desktop wallpaper change into a ransom message.

Locky ransom note states that your files have been encrypted. You must pay for roughly $200 in Bitcoins currency in order to decrypt your files. Victims were advised to download and run the Tor browser for payment details and further instructions.

Please be warned that Locky was made solely to extort money from its victims. They promised that they will release your files only when payment was settled. It is certain that when you contact them, you will only waste your time and money. They will just even scare you or ask you for a much higher amount, and yet your files are still encrypted.

When Locky virus encrypts your files, never expect that they will encrypt it. Even if you pay the ransom, they will still put your data on hold. So never try to deal with them. You have to consider for the moment that your back up would be the only way to get back those files again. Paying the demand is definitely not an option.

To stop Locky virus from bothering you, and to save your PC from deeper trouble, you do have to remove it from your system. You may use the steps below on how to remove Locky.

Locky

Procedures to Remove Locky

Removal steps on this page will help you get rid of the threat effectively using tools and virus scanners. Please make sure that you will carry out the guide in exact order.

Procedure 1: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. First, we will try to remove Remove Locky Ransomware (Virus Removal) by running a virus scan under Safe Mode with Networking. To perform this task, please complete these procedures.

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

Start Windows 8 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift+F8 keys.
- Instead of seeing Advance Boot Options, Windows 8 will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.

win8-recovery

- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.

win8-safemode

2. Open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 2: Scan and remove Locky files with MalwareBytes Anti-Malware

To remove Locky, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download Removal Tool

1. After downloading, please install the program using the default settings.

2. At the end of the installation, please make sure that it will download necessary updates.

3. Once update has completed, MBAM will launch.

MBAM Scanner

4. Select SCAN from the top menu. Then, click on Threat Scan (Recommended) section.

5. Click on Start Scan to thoroughly scan the computer. Remove all threats detected by this anti-malware program after the process.

Procedure 3: Run Microsoft Safety Scanner to remove Locky components.

MS Safety Scanner is a free security tool that offers on-demand virus scanning and helps remove threats from the infected computer. It is a stand-alone program that works even with existing antivirus program.

Important: Each download of Microsoft Safety Scanner expires 10 days after the acquisition date. If this period lapses, you need to download the same program from the same location again. New download contains newer virus definition and database to detect and clean most recent viruses.

To use this tool in removing Locky, please follow this procedure.

1. Download Microsoft Safety Scanner from official web site. Click on the button below.

Download Safety Scanner

2. Save the file to a convenient location such as Desktop.

3. Once the download completes, browse the folder and double-click on the file msert.exe. Icon for this file looks like this.

MS Safety Scanner Icon

4. If Windows prompts for a security warning and ask if you want to run the file, click on Run. For Windows Vista/7 users, you may right-click on the file and select Run as administrator from the selection.

Run as administrator

5. On initial run, the tool will display End User License Agreement, please accept the terms and click Next. Continue on the process until you reach the Scan Type window.

6. Select on Full scan to entire the system and detect any presence of Locky. Then, click Next button to begin the scan process. Scanning may take a while, please be patient.

Full Scan

7. Once Microsoft Safety Scanner finished on scanning the computer, it will display the result. If it finds presence of Locky and other malware, the tool removes them automatically.

8. Click on Finish button to close the tool.

Recover Locky Encrypted Files

Locky Decryption Tool

This guide provides simple procedures and free tool to decrypt Locky infected files.

1. Start by clicking the download button below. This will allow you to download Trend Micro Ransomware File Decryptor.

Download Tool

2. After downloading, unzip the file and launch RansomwareFileDecryptor.

3. The tool will display End User License Agreement. You must accept it in order to proceed.

Terms and Conditions

4. After you agree with the EULA, the tool will open to main graphical user interface (GUI).

Ransomware File Decryptor

5. Next, click on Select button to choose ransomware type from the list.

Select Locky

6. Select Locky ransomware and then, click OK to continue.

7. On next window, click on Select and Decrypt button.

Decrypt Locky

8. Please choose the folder encrypted by Locky ransomware. The tool will scan the submitted folder then do necessary actions to decrypt infected files.

RFD Scanning

Time duration to decrypt Locky files may vary on type of ransomware and volume of files submitted for decryption. Please be patient during the process.

Use ShadowExplorer to Recover Files

Recovering Locky encrypted files using this tool may only be possible if the virus did not erased the Shadow Copies of files on your computer. Volume Shadow Service is a Windows feature and is a component of Windows Backup and System Restore. Backup data are kept automatically in the system after enabling System Restore. Therefore, you may never use this feature when System Restore not active on the computer.

1. Download the most recent version of ShadowExplorer from their official website. Click the button below.

Download ShadowExplorer

2. Install this program on your computer. It should initialize after the installation process. You may also double-click the created icon to run ShadowExplorer.

Click Icon

3. On main interface, click on the Drive Path at upper left corner to list all Volume Shadow Copies kept on your computer.

Select Drive

4. Select preferred time and date you wish to restore. It is suggested to select the most recent copy before the Locky infection.

5. Right-click on the folder you wish to restore. Then, click on Export.

Export Files

6. ShadowExplorer will prompt for the new location of files to recover. Please specify the path where you want to save copies of your files.

2 thoughts on “Remove Locky Ransomware (Virus Removal)

  1. Marco says:

    The Decryption Tool requires a Sign on due to being on a ftp site. Can you provide that info or how to go about requesting that information.

  2. Antonio Valdez says:

    Hi, Hello I see myself affected by this ransomware, can you tell me what is the username and password to download this tool

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