Remove i.trkjmp.com Malware

By | March 18, 2013 | 1 Comment

i.trkjmp.com is a source of unwanted advertisements. Some security program may block the URL, seeing it as risky. It is reported that the address is related to an advertising company that promote products through inline ads. Some word or phrases on web site will appear as normal link to viewers. However, when clicked, it will display pop-up ads and redirects the browser to a product page.

Numerous sightings of the ads and the address is accounted since it was created is 2008. In fact, quite a number of sub-domains are presently active. Two of the most used addresses are i.trkjmp.com/click and i.trkjmp.com/crossdomain.xml. Both serve the same purpose of issuing pop-up ads though underlined words.

Make no mistake about the presence of i.trkjmp.com. It is not in any way linked to the web site you are visiting. Generally speaking, this adware attaches self to your browser and installed as add-ons or plug-ins. Inline ads will appear on every web site you visited, as long as the adware is active on the computer. Thus, in order to stop the inline ads from appearing, you need to remove the add-ons from the browser. This can be confusing because the adware is using various names for its code. Please refer to the removal guide below in finding the exact plug-ins it uses.

Type Adware
Sub-Type Add-on/Extension
OS Affected Windows

What are the Symptoms of i.trkjmp.com’s presence?

Initially, presence of this adware is visible via inline ads that you will notice when browsing the web. At first, you might think that it is a legitimate link. However, when you hover mouse on the links, an ads from i.trkjmp.com/click and i.trkjmp.com/crossdomain.xml will appear.

Follow these Procedures to Remove i.trkjmp.com

Procedure 1: Uninstall i.trkjmp.com from Windows Control Panel

1. Begin the removal process by uninstalling the adware program from Windows. To do this, we need to open Control Panel. Please ensure that you are logon with the Administrative privilege to access this function.

Accessing Windows 10 Control Panel

- Click on the Windows Start button at lower left corner of the screen.
- Type Control Panel on the search box, and click on its icon on the search result.
- Alternatively, you can just press Windows + X on the keyboard to display Quick Access Menu. Then, click Control Panel.

How to access Control Panel in Windows 8

- The easiest way to access Control Panel on Windows 8 is through the Search function.
- Simply press Windows Key + Q on your keyboard to display the Charms Bar. Alternatively, you can drag mouse pointer to lower-right portion of desktop until the Charms Bar slide-out.
- Click on the Magnifying Glass icon and search for 'Control Panel'. Click the item on the result to access this feature.

cpanel-win8

How to access Control Panel in Windows XP, Windows Vista/ 7

- Click on Start button that can be found on bottom left corner of the screen.
- From the list, choose Control Panel to access settings of Windows and make the needed changes.

Cpanel Win7

2. Under Programs, click on Uninstall a program. It will open a program and features window where-in you can uninstall, change, or repair installed software.

3. Look for adware title or any suspicious name that was installed recently. To do this, you need to arrange the items chronologically. Click on 'Installed On' to display the latest program that looks unfamiliar.

As observed, this pop-up is also linked to known malware. You may also look for and delete the following names that were identified with i.trkjmp.com: Yontoo, Saveas, SavebyClick

Uninstall Item

4. Click on Uninstall button to remove the program automatically.
5. If it prompts for confirmation, please click OK to proceed.

Procedure 2: Scan Computer in Safe Mode Using Installed Anti-virus Program

1. In troubleshooting a PC, one common step is to boot operating system into Safe Mode with Networking. The same approach will be used in the removal of i.trkjmp.com. Please execute instructions based on your Windows OS version.

Start Windows 8 / Windows 10 in Safe Mode with Networking

- Please restart the computer and as soon as it begins to start, please press Shift + F8 keys.
- Instead of seeing Advance Boot Options, latest version of Windows will display Recovery Mode. Continue with the given steps until you reach Safe Mode function.
- Click on 'See advanced repair options'.

win8-recovery

- Then, click on Troubleshoot.
- Next, please select Advanced options.
- On the next window, please choose Windows Startup Settings.
- Lastly, click on Restart button. Windows 8 / Windows 10 will now restart and boot into Advanced Boot Option wherein you can run the system in Safe Mode with Networking.

win8-safemode

Start in Safe Mode with Networking (Windows XP/Vista/7 Instruction)

- Please restart the computer and just before Windows start, press F8 on your keyboard repeatedly. You will be presented with Advanced Options Menu.
- From the selections, choose Safe Mode with Networking. Please use keyboard's arrow up/down to navigate between selections and press Enter to proceed.

win7-safemode

2. Once your Windows is running in Safe Mode, open your installed anti-virus programs and update it to the most recent version by automatically downloading necessary updates.

3. Thoroughly scan the computer and remove all identified threats. Do not restart or turn off the computer after the scan process. You still need to run another scan. Please follow the next procedure.

Procedure 3: Scan and remove i.trkjmp.com files with MalwareBytes Anti-Malware

To remove i.trkjmp.com, download Malwarebytes Anti-Malware. This tool is effective in getting rid of Trojans, viruses and malware.

Download i.trkjmp.com Removal Tool

1. After downloading, please install the program using the default settings.
2. At the end of the installation, please make sure that it will download necessary updates.
3. Once update has completed. The tool will launch.
4. Thoroughly scan the computer and remove all threats detected by this anti-malware program.

Procedure 4: Reset Affected Internet Browser

Reset browser settings of Google Chrome:

1. Open Google Chrome browser
2. Type this in the address bar chrome://settings/
3. Navigate at the end of the page and click on Show advanced settings
4. At the bottom of the page, click on Reset settings to remove all changes made by i.trkjmp.com

Reset Google Chrome

Reset Internet Explorer Settings:

1. Open Internet Explorer software
2. Navigate to top menu and click Tools > Internet Options
3. On Internet Options window, select Advanced tab
4. In order to reverse modifications caused by i.trkjmp.com, click on Reset button to bring back Internet Explorer's settings to their default condition.

Internet Explorer

Reset Firefox to its default state:

1. Open Mozilla Firefox program
2. Navigate to top menu and Open Help Menu. Then, select on Troubleshooting Information
3. Click on Refresh Firefox button to erase the effect of i.trkjmp.com

Reset Firefox

Procedure 5: Run Qualys Browser Check

Qualys Browser Check performs a security examination on your browser including installed plug-ins and add-ons. At the end of the scan, this tool will recommend on what to remove and give you steps to resolve any vulnerabilities found on the browser.

1. Open Internet browser application that is affected by i.trkjmp.com.
2. Click Here to visit Qualys Browser Check web site.
3. Next, click on "Install Plug-in" button. You must accept the Terms and Conditions to proceed.

Install Browser Check Plugin

4. After installing the plug-in, Qualys Browser Check will download the host application. This is required to check and remove i.trkjmp.com and any other malicious add-ons and extensions.
5. Once finished downloading, please Open or Run the file to install needed data.
6. Restart the browser after installing the tool.
7. Next, click on the Qualys Browser Check icon on the browser to begin the scan.

Run Browser Check

8. Once finished scanning your browser, the tool will display a recommendation. It will advise removing i.trkjmp.com extension. Also, there will be other programs and plug-ins that requires updating to make your online surfing secure.

Protect your PC from i.trkjmp.com or Similar Attack

Turn On Safe Browsing Features

Internet Explorer - Activate SmartScreen Filter

Internet Explorer versions 8 and 9 has this feature called SmartScreen Filter. It helps detect phishing web sites and protect you from downloading malicious files online. To turn on SmartScreen Filter, follow these steps:

1. Please open Internet Explorer.
2. On top menu, select Tools (IE 9). For IE 8, please look for Safety menu.
3. Select SmartScreen Filter from the drop-down list and click on Turn on SmartScreen Filter.

IE SmartScreen Filter

4. Please restart Internet Explorer.

SEE MORE : Comprehensive steps to activate SmartScreen Filter

Google Chrome's Enable Phishing and Malware Protection

With Google Chrome's Phishing and Malware Detection feature, you will have lesser risks browsing the web. It will display a warning when the site you are trying to visit is suspicious. To enable Phishing and Malware Protection, please do these steps:

1. Open Google Chrome.
2. Click on the Customize and control Google Chrome (3-Bars Icon) located on top right corner of the browser.
3. Select Settings from the drop-down list.
4. Once on the settings page, click on Show advanced settings... at the bottom of the page to see the rest of the Chrome setup.
5. Locate Privacy section and mark 'Enable phishing and malware protection'.

Chrome Security Settings

6. Please restart Google Chrome. New settings keep your browser safe while surfing the web.

SEE MORE : Enable Phishing and Malware Protection on Google Chrome

Mozilla Firefox - Block Attack Sites and Web Forgeries

Phishing and Malware Protection is a built-in feature on Firefox version 3 or later. It warns you when a page you are trying to visit contains phishing content or an attack site designed to drop threats on the computer. To help you keep safe while browsing the Internet using Firefox, please follow this guide:

1. Open Mozilla Firefox browser.
2. On top menu, click on Open Menu. Then select Options from the list.
3. Select Security and put a check mark on the following items:

  • Warn me when sites try to install add-ons
  • Block reported attack sites
  • Block reported web forgeries

Firefox Security Settings

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One thought on “Remove i.trkjmp.com Malware

  1. Lisa

    I have the add on “Continuetosave” on my Internet Explorer and I believe that is what is causing the pop ups as well as the blue links that open ads. But the disable button is grayed out so I can’t stop it from running. When I click on more information, the remove option is also grayed out. I can’t find any help on this problem.

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